Patient Billing & Admissions Operations Assistant

KPJ Selangor Specialist Hospital; Sitiawan; On-site; MYR 33,000 - 56,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a detail-focused billing clerk to manage patient billing, deposits, and admission registrations, ensuring accurate charges and timely collections. You will enter charges into HITs and KCIS systems, verify guarantor letters, handle itemized bill requests, and support the credit control team while guiding patients and families.

Experience in accounts payable and SPM qualification preferred; join a hospital team committed to patient rights and efficient

Qualifications

• SPM holder or equivalent work experience.
• One year of accounts payable experience or related exposure.
• Strong analytical skills with attention to detail.
• Achievement oriented, self-motivated and able to work independently.

Responsibilities

• Generate receipts for patient payments.
• Key in all charges into HITs system as per forms.
• Finalize bills and verify patient entitlements under guaranteed letters.
• Submit discharged insurance forms to consultants.
• Assist registration on validity and coverage of guaranteed letters.
• Inform Outpatient Service Staff on GL status, coverage, and debtor codes.
• Answer calls requesting itemized bills from companies or patients.
• File and archive documents properly.
• Assist the credit controller when required and input GL validity remarks.
• Register inpatient, outpatient, daycare and newborn admissions into HITS/KCIS.
• Accompany patients/relatives to their wards.
• Collect deposits on admission and accept partial payments.
• Print interim bills and top up deposits with patients/relatives.
• Attend to patient/relative inquiries.
• Relieve cashier and MCO when needed.
• Promote and ensure patient understanding of Patient and Family Rights.

Education

SPM holder or equivalent

Tools

HITS system

KCIS

Job description

KPJ Selangor Specialist Hospital is seeking a detail-focused billing clerk to manage patient billing, deposits, and admission registrations, ensuring accurate charges and timely collections. You will enter charges into HITs and KCIS systems, verify guarantor letters, handle itemized bill requests, and support the credit control team while guiding patients and families.

Experience in accounts payable and SPM qualification preferred; join a hospital team committed to patient rights and efficient