Partner Operations

Enfrasys Group; Petaling Jaya; On-site; MYR 45,000 - 75,000; Full time

Job summary

Enfrasys Group in Malaysia is seeking a results-driven Sales Partner Manager to build and manage channel partnerships. You will identify potential partners, onboard them, and drive joint sales initiatives to grow revenue.

The role requires at least two years of sales experience, strong communication, and proficiency with CRM and Microsoft Office. You will collaborate with marketing, product, and customer success to deliver compelling proposals and maintain a productive partner ecosystem.

Qualifications

• Degree/Diploma holder with a continuous learning mindset.
• Minimum two (2) years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and communication abilities.
• Proficient in Microsoft Office, CRM, and sales software programs.
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.

Responsibilities

• Identify and engage potential partners through research, networking and outreach efforts.
• Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Identify and qualify new partner leads through research, networking and outreach efforts.
• Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Skills

Customer service

Sales skills

Verbal communication

Networking

Education

Degree or Diploma

Tools

Microsoft Office

CRM tools

Sales software

Job description

Essential Duties and Responsibilities:

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Education and/or Work Experience Requirements:

• Degree/Diploma holder with a continuous learning mindset
• Minimum two (2) years of sales experience
• Excellent customer service and sales skills
• Strong verbal and communication abilities
• Proficient in Microsoft Office, CRM, and sales software programs
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.