Partner Operations

Enfrasys; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Enfrasys in Malaysia seeks a Partner Sales Specialist to drive revenue by recruiting and enabling partner networks. You will manage onboarding, nurture relationships, and align partner needs with our offerings while preparing competitive proposals and pricing.

The role requires 2+ years in sales, superb customer service, and strong communication. Proficiency with Microsoft Office and CRM tools is essential; collaboration with marketing, product and customer success is expected.

Qualifications

• Degree or diploma with continuous learning mindset.
• Minimum 2 years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and communication abilities.
• Proficient in Microsoft Office, CRM, and sales software.
• IT industry knowledge and networking activity.

Responsibilities

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Skills

Customer service

Sales

Communication

CRM

Microsoft Office

Education

Degree / Diploma

Tools

CRM software

Microsoft Office

Job description

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Essential Duties and Responsibilities

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Education and/or Work Experience Requirements

• Degree/Diploma holder with a continuous learning mindset
• Minimum two (2) years of sales experience
• Excellent customer service and sales skills
• Strong verbal and communication abilities
• Proficient in Microsoft Office, CRM, and sales software programs
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.