Partner Operations

Enfrasys Group; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Enfrasys Group is seeking a proactive Partnerships and Sales Specialist to drive partner recruitment, onboarding and relationship management in Malaysia. You will identify prospective partners, assess fit, onboard them with training and resources, and collaborate with internal teams on proposals and pricing.

You will generate leads, deliver sales presentations, manage the CRM pipeline, and coordinate with marketing, product and customer success to grow joint revenue and hit targets.

Qualifications

• Degree or diploma with a continuous learning mindset.
• Minimum two years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and communication abilities.
• Proficiency in Microsoft Office, CRM, and sales software.
• Knowledgeable in IT industry active in networking.

Responsibilities

• Identify and engage potential partners through research and outreach.
• Manage onboarding for new partners with resources and training.
• Develop and maintain partner relationships; resolve escalations with internal support.
• Prepare proposals and pricing for partners; ensure accuracy.
• Collaborate with partners on joint sales strategies and initiatives.
• Identify and qualify new partner leads through research and outreach.
• Deliver engaging sales presentations, product demos, and updates to partners.
• Maintain CRM records of partner interactions and opportunities.
• Collaborate with marketing, product and customer success for joint marketing.
• Monitor partner sales performance and provide insights for improvements.
• Meet or exceed sales targets and KPIs through partner engagement.
• Provide ongoing training and support to partners.

Skills

Customer service

Sales skills

Verbal communication

Networking

Education

Degree or Diploma

Tools

Microsoft Office

CRM

Sales software

Job description

Essential Duties and Responsibilities

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Education and/or Work Experience Requirements

• Degree/Diploma holder with a continuous learning mindset
• Minimum two (2) years of sales experience
• Excellent customer service and sales skills
• Strong verbal and communication abilities
• Proficient in Microsoft Office, CRM, and sales software programs
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.