Partner Operation Manager/Assistant_ APAC Digital Power

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Huawei Technologies (Malaysia) Sdn. Bhd is seeking a Partner Operation Manager/Assistant for APAC Digital Power to build and govern the partner ecosystem across VAP, KA, and installer segments. The role requires defining policies, onboarding processes, and performance reviews to ensure scalable channel operations.

The candidate will drive enablement, compliance, and data-driven decision making and collaborate with cross‑functional teams across APAC markets. Travel may be required.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• 3+ years of experience in channel management or partner operations.
• Experience building and managing partner ecosystems (VAP/KA/installer).
• Analytical, data-driven with KPI definition and forecasting using Excel/BI/PRM tools.
• Excellent communication and stakeholder management in multicultural APAC environments.

Responsibilities

• Build and manage APAC Digital Energy partner ecosystem (VAP/KA/installer).
• Define segmentation, coverage models, onboarding, performance reviews, and exits.
• Develop partner policies: incentives, rebates, marketing, PSI and certifications.
• Oversee daily channel operations: incentives, certification, channel marketing, PSI tracking.
• Drive partner enablement: training, certification, tools, joint business plans.
• Ensure compliance and internal control for channel processes and risk reviews.
• Own digital enablement: define requirements for PRM, portals, dashboards.
• Lead quarterly/annual partner planning and scorecard reviews.
• Collaborate with sales, product, finance, legal, supply chain, and marketing.

Skills

Channel management

Partner operations

Ecosystem development

Data-driven

Stakeholder management

Education

Bachelor's degree

Tools

PRM tools

Excel/BI

Job description

Partner Operation Manager/Assistant_ APAC Digital Power

General Description of Duties and Responsibilities:

Build and manage the APAC Digital Energy partner ecosystem, covering VAP, KA, and installer commercial systems. Define partner segmentation, coverage models, tiering, onboarding, performance review, and exit mechanisms to ensure a healthy, scalable, and sustainable channel structure.

Develop and govern partner policies, including performance incentives, rebates, identity certification, channel marketing, and PSI (Purchase, Sales, Inventory). Align policies with regional business goals, local market conditions, and compliance requirements.

Run daily channel operations across performance incentives, partner identity certification, channel marketing programs, and PSI tracking. Monitor KPIs, resolve operational issues, and drive consistent execution across APAC markets.

Drive partner enablement by assessing capability gaps and designing training, certification, tools, and joint business plans. Improve partners’ sales, technical, service, and delivery capabilities to support business growth.

Ensure compliance and internal control for channel processes and partner behavior. Enforce process compliance, conduct partner risk reviews, support audits, and address external compliance requirements such as anti-bribery, trade, and data privacy.

Act as business owner for digital and IT enablement. Define requirements for partner portals, PRM, incentive systems, certification modules, PSI dashboards, and reporting. Collaborate with IT on design, testing, rollout, and adoption.

Lead quarterly and annual partner planning, target setting, scorecard reviews, and business performance analysis. Provide actionable insights to leadership and recommend corrective actions.

Collaborate with sales, product, finance, legal, supply chain, service, and marketing teams to execute channel strategy, resolve conflicts, and ensure smooth partner operations.

Continuously improve partner policies, operating models, and digital tools based on market feedback, performance data, and industry best practices.

Candidate Requirements:

Bachelor’s degree in business, engineering, marketing, or a related field. 3+ years of experience in channel management, partner operations, or ecosystem development, preferably in energy, power, digital energy, or technology industries.

Proven experience building and managing VAP, KA, installer, or comparable partner systems, including segmentation, tiering, onboarding, performance management, and exit.

Strong knowledge of partner policies and operations: incentives, rebates, identity certification, channel marketing, PSI, MDF, and partner scorecards.

Analytical and data-driven mindset. Ability to define KPIs, analyze performance, forecast, and use Excel, BI, and PRM tools to support decisions.

Solid project and process management skills. Able to run complex cross-functional programs, manage deadlines, and improve operational efficiency.

Excellent communication, negotiation, and stakeholder management skills in multicultural APAC environments. Able to influence senior internal and external stakeholders.

Experience in partner enablement, training design, certification, or capability development. Able to translate capability gaps into actionable programs.

Good understanding of compliance, internal control, anti-bribery, trade, data privacy, and channel risk management.

Digital mindset and IT literacy. Experience defining business requirements for PRM, partner portals, dashboards, and system rollout.

Strong commercial acumen, strategic thinking, and execution capability. Able to work independently, handle ambiguity, and manage multiple priorities.

Willingness to travel as required.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.

East Asia Network Sdn Bhd: http://www.easianetwork.com.my/

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.

East Asia Network Sdn Bhd: http://www.easianetwork.com.my/