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Fin Free To U Service in Ipoh, Malaysia seeks a capable Personal Assistant/Executive Assistant to support client relationships and marketing operations. You will manage inquiries, onboarding, status updates, and daily correspondence, while coordinating campaigns and liaising with creative teams.
The role involves preparing client onboarding materials, setting up project boards, and drafting meeting agendas and minutes, with travel and client gifting as needed.
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Experience: 1–3 years of experience as a Personal Assistant, Executive Assistant, or Marketing Coordinator.
Technical Skills: Proficiency with Google Workspace/Microsoft Office, basic graphic design tools (e.g., Canva), email marketing platforms (e.g., Mailchimp), and social media scheduling tools (e.g., Buffer, Hootsuite).
Communication: Exceptional written and verbal communication skills with strong attention to proofreading and tone.
Organization: Superior time-management capabilities, sharp attention to detail, and a proven ability to multitask under tight deadlines.
Problem-Solving: Strong initiative, discretion with confidential information, and a proactive "get-it-done" attitude.
Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Account & Campaign Coordination: Track client marketing deliverables, ensure campaign deadlines are met, and relay client feedback directly to the creative team.
Client Onboarding & Offboarding: Prepare client welcome kits, set up shared project boards (e.g., Asana, Trello), collect initial brand assets, and schedule kickoff meetings.
Meeting & Presentation Support: Draft client meeting agendas, prepare slide decks, take detailed meeting minutes, and track follow-up action items.
Executive Administrative Support: Manage executive calendars, schedule client pitches, organize travel, and handle client gifting or appreciation initiatives.
Basic Performance Reporting: Gather campaign metrics and format easy-to-read monthly performance summaries for client reviews.