Outlet Supervisor - Tealive Sri Gombak

Tealive; Gombak; On-site; MYR 20,000 - 31,000; Full time

Job summary

Tealive in Malaysia is seeking energetic outlet staff to manage daily operations, schedules, and customer flow with enthusiasm.

You will help control food costs, handle stock takes and ordering, drive sales and profitability, and up-sell Tealive offerings while delivering a memorable guest experience.

Daily cash reporting, cleaning, restocking, and ensuring drinks are prepared to the highest quality standards are essential, with flexible hours, weekends and public holidays required.

Qualifications

• Candidate must possess at least SPM / O-Level.
• For supervisor, at least 1 year of prior experience in a food and beverage environment.
• Must be able to work overtime as needed.
• Must be able to work on Flexible time, Weekends & Public Holidays.

Responsibilities

• Outlet staff management and scheduling
• Outlet food costs control, stock take and stock ordering
• Outlet sales and profitability
• Direct potential customers into the restaurant
• Explain and promote products and offerings
• Daily cash reporting
• Welcoming customers and greet every customer with a big smile and enthusiasm
• Brewing coffee or tea and serve the drinks to customers
• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP
• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils

Skills

Outlet staff management

Scheduling

Customer service

Upselling

Cash handling

Education

SPM/O-Level

Job description

Job Scope :

Outlet staff management and scheduling

Outlet food costs control, stock take and stock ordering

Outlet sales and profitability

Direct potential customers into the restaurant

Explain and promote products and offerings

Daily cash reporting

Welcoming customers and greet every customer with a big smile and enthusiasm.

Brewing coffee or tea and serve the drinks to customers.

Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.

Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Requirements:

Candidate must possess at least SPM / O-Level.

For supervisor, have at least 1 year of prior experience in a food and beverage environment.

May work special events, as needed.

Must be able to work overtime as needed.

Must be able to work on Flexible time, Weekends & Public Holiday.

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia's largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us - our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia's largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us - our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!