Outlet Supervisor: Lead, Upsell & Elevate Tea Experience
Tealive
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Qualifications
- Minimum SPM/O-Level
- For supervisor, at least 1 year in F&B
- Willing to work overtime, weekends and public holidays
- Able to work flexible hours
Responsibilities
- Manage and schedule outlet staff
- Control food costs and perform stock takes
- Manage outlet sales and profitability
- Direct potential customers to the restaurant
- Explain and promote Tealive products
- Daily cash reporting
- Greet customers with enthusiasm
- Brew and serve coffee/tea drinks
- Ensure drinks meet high quality standards via SOP
- Clean and restock dining areas and sanitize equipment
Skills
Education
Job description
Job Scope :
Outlet staff management and scheduling
Outlet food costs control, stock take and stock ordering
Outlet sales and profitability
Direct potential customers into the restaurant
Explain and promote products and offerings
Daily cash reporting
Welcoming customers and greet every customer with a big smile and enthusiasm.
Brewing coffee or tea and serve the drinks to customers.
Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.
Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.
Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Requirements:
Candidate must possess at least SPM / O-Level.
For supervisor, have at least 1 year of prior experience in a food and beverage environment.
May work special events, as needed.
Must be able to work overtime as needed.
Must be able to work on Flexible time, Weekends & Public Holiday.
Tealive began its breakthrough journey as a humble tea brand from Malaysia.
Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!
Still, one thing remains true to us – our quest to bring joy through tea.
From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!
Tealive began its breakthrough journey as a humble tea brand from Malaysia.
Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!
Still, one thing remains true to us – our quest to bring joy through tea.
From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!
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