Outlet Supervisor - Tealive Berjaya Times Square

Tealive; Kuala Lumpur; On-site; MYR 23,000 - 28,000; Full time

Job summary

Tealive is seeking outlet staff in Kuala Lumpur to manage daily front-house operations, assist with stock, and promote Tealive beverages. You will greet customers, prepare drinks, and ensure quality while upholding SOPs across shifts.

The role involves handling daily cash, promoting products, and maintaining a clean, welcoming environment for guests at our bustling Tealive outlets.

Qualifications

• SPM or O-Level completion required.
• For supervisor, at least 1 year of prior experience in a food and beverage environment.
• Must be able to work overtime, weekends and public holidays.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers into the restaurant.
• Explain and promote Tealive products and offerings.
• Daily cash reporting.
• Welcoming customers with a smile and enthusiasm.
• Brewing coffee or tea and serving drinks to customers.
• Ensure drinks are prepared to the highest quality standards by following SOP.
• Able to explain Tealive products clearly and upsell products at all times.
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Education

SPM / O-Level

Job description

Job Scope :

Outlet staff management and scheduling

Outlet food costs control, stock take and stock ordering

Outlet sales and profitability

Direct potential customers into the restaurant

Explain and promote products and offerings

Daily cash reporting

Welcoming customers and greet every customer with a big smile and enthusiasm.

Brewing coffee or tea and serve the drinks to customers.

Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.

Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Requirements:

Candidate must possess at least SPM / O-Level.

For supervisor, have at least 1 year of prior experience in a food and beverage environment.

May work special events, as needed.

Must be able to work overtime as needed.

Must be able to work on Flexible time, Weekends & Public Holiday.

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us – our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us – our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!