Outlet Sales & Customer Experience Crew

DKSH Management Ltd.; West Coast Division; On-site; MYR 17,000 - 28,000; Full time

Job summary

DKSH Management Ltd. is seeking a Crew Member Outlet Operations in Kota Kinabalu to support daily outlet operations and deliver a welcoming customer experience. You will help maintain product quality, presentation, and store cleanliness while working a six-day week across assigned outlets.

The role emphasizes teamwork, strong communication in Bahasa Malaysia and English, and a proactive customer-service mindset, with comprehensive training provided for school leavers.

Qualifications

• School leavers are encouraged to apply; training will be provided.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work six days including weekends and public holidays.

Responsibilities

• Prepare and bake products to standard, ensuring freshness and availability.
• Maintain a fully stocked and clean product display area.
• Uphold hygiene and housekeeping standards in the outlet.
• Assist in gift-wrapping and visual merchandising.
• Support customer service to ensure positive interactions.
• Handle administrative duties and coordination tasks as required.

Skills

Bahasa Malaysia

English

Communication

Customer service

Teamwork

Job description

DKSH Management Ltd. is seeking a Crew Member Outlet Operations in Kota Kinabalu to support daily outlet operations and deliver a welcoming customer experience. You will help maintain product quality, presentation, and store cleanliness while working a six-day week across assigned outlets.

The role emphasizes teamwork, strong communication in Bahasa Malaysia and English, and a proactive customer-service mindset, with comprehensive training provided for school leavers.