Crew Member Outlet Operations

DKSH Management Ltd.; West Coast Division; On-site; MYR 17,000 - 28,000; Full time

Job summary

DKSH Management Ltd. is seeking a Crew Member Outlet Operations in Kota Kinabalu to support daily outlet operations and deliver a welcoming customer experience. You will help maintain product quality, presentation, and store cleanliness while working a six-day week across assigned outlets.

The role emphasizes teamwork, strong communication in Bahasa Malaysia and English, and a proactive customer-service mindset, with comprehensive training provided for school leavers.

Qualifications

• School leavers are encouraged to apply; training will be provided.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work six days including weekends and public holidays.

Responsibilities

• Prepare and bake products to standard, ensuring freshness and availability.
• Maintain a fully stocked and clean product display area.
• Uphold hygiene and housekeeping standards in the outlet.
• Assist in gift-wrapping and visual merchandising.
• Support customer service to ensure positive interactions.
• Handle administrative duties and coordination tasks as required.

Skills

Bahasa Malaysia

English

Communication

Customer service

Teamwork

Job description

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Title: Crew Member Outlet Operations

Location: Kota Kinabalu, 12, MY, 89208

Global Business Unit: CONSUMER GOODS

Job Function: Sales

Requisition Number: 249278

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.