Outlet Sales & Customer Experience Associate

DKSH; Johor; On-site; MYR 20,000 - 31,000; Full time

Job summary

DKSH Malaysia is seeking a Crew Member, Outlet Operations to help deliver a welcoming customer experience and maintain high standards of product quality, presentation and store cleanliness.

You will support daily outlet operations, assist in merchandising, and ensure excellent service during shifts, including weekends and public holidays on a six-day week. Training will be provided for school leavers and fresh graduates seeking a start in retail.

Qualifications

• School leavers welcome; training provided.
• Pleasant and professional disposition.
• Able to communicate in Bahasa Malaysia and English.
• Willingness to work six days including weekends and public holidays.
• Willingness to be based at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard and maintain freshness.
• Keep display area stocked and clean to ensure great customer experience.
• Uphold housekeeping and hygiene standards across the outlet.
• Assist in wrapping gifts and arranging displays for merchandising.
• Support customer service to ensure positive interactions.
• Perform administrative duties and coordination tasks as required.

Skills

Bilingual English/Malay

Customer service

Positive attitude

Job description

DKSH Malaysia is seeking a Crew Member, Outlet Operations to help deliver a welcoming customer experience and maintain high standards of product quality, presentation and store cleanliness.

You will support daily outlet operations, assist in merchandising, and ensure excellent service during shifts, including weekends and public holidays on a six-day week. Training will be provided for school leavers and fresh graduates seeking a start in retail.