Outlet Operations & Customer Experience Crew

DKSH Management Ltd.; Bintulu; On-site; MYR 17,000 - 23,000; Full time

Job summary

DKSH Management Ltd. in Bintulu, MY, seeks a Crew Member in Outlet Operations to deliver a welcoming customer experience, uphold quality standards, and maintain store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

The role requires willingness to work a six‑day week, including weekends and public holidays, and to be based at assigned outlet locations. Training will be provided in Bahasa Malaysia and English.

Qualifications

• School leavers are encouraged to apply, with comprehensive training provided.
• Good working attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends and public holidays on a six-day schedule.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring availability and freshness.
• Maintain a fully stocked and clean product display area for a top customer experience.
• Uphold housekeeping and hygiene standards across the outlet.
• Assist in wrapping gift items and display arrangements for visual merchandising.
• Support customer service activities to ensure positive interactions.
• Handle administrative duties and coordination tasks as required.

Skills

Customer service

Communication

Team player

Flexible schedule

Job description

DKSH Management Ltd. in Bintulu, MY, seeks a Crew Member in Outlet Operations to deliver a welcoming customer experience, uphold quality standards, and maintain store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

The role requires willingness to work a six‑day week, including weekends and public holidays, and to be based at assigned outlet locations. Training will be provided in Bahasa Malaysia and English.