Outlet Operations Lead: Sales, Service & Inventory

Rakanda Enterprise Sdn Bhd; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

Rakanda Enterprise Sdn Bhd is seeking an Outlet Manager to lead store operations, drive sales, and ensure excellent customer service in a fast-paced environment. You will supervise staff, manage cash, inventory, and loss prevention, and implement operating procedures across the outlet.

The role requires strong organizational skills, attention to detail, and the ability to recruit and hire staff as needed. Prior supervisory experience in retail/operations is preferred.

Qualifications

• Highschool Diploma or equivalent.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Minimum 2–5 years of experience in a related field (retail/operations), with prior experience in a supervisory or team leader role.

Responsibilities

• Drive sales and handle difficult/complex sales while managing cash.
• Provide leadership presence and control in-store operations and ensure good service and quality merchandise.
• Conduct hiring to meet business needs and fill open positions quickly.
• Control inventory stock levels and reordering within budget.
• Manage shrinkage and implement operation procedures across the outlet.
• Oversee and manage the entire operations team in the outlet and enforce procedures.

Skills

Organizational skills

Attention to detail

Communication skills

Teamwork

Independent work

Education

High school diploma

Job description

Rakanda Enterprise Sdn Bhd is seeking an Outlet Manager to lead store operations, drive sales, and ensure excellent customer service in a fast-paced environment. You will supervise staff, manage cash, inventory, and loss prevention, and implement operating procedures across the outlet.

The role requires strong organizational skills, attention to detail, and the ability to recruit and hire staff as needed. Prior supervisory experience in retail/operations is preferred.