Assistant Outlet Manager: Lead Store Ops & Sales

Rakanda Enterprise Sdn Bhd; Sungai Buloh; On-site; MYR 48,000 - 90,000; Full time

Job summary

Rakanda Enterprise Sdn Bhd in Malaysia invites applications for an Assistant Outlet Manager. The role supports store-level operations, customer service, cashiering, and back-office tasks in a fast-paced retail environment.

You will assist the branch manager in driving sales, supervising staff, hiring, managing inventory, and maintaining losses. The position offers hands-on leadership and a path to store-wide operational excellence.

Qualifications

• Diploma in related field or equivalent.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Minimum 1-2 years of experience in a related field (retail/operations) with prior supervisory or team leader role.

Responsibilities

• Assist branch manager in driving sales, handling difficult sales, cash management, inventory and follow up with customers.
• Provide leadership in-store, ensuring customers receive good service and quality merchandise.
• Assist in hiring to fill open positions quickly.
• Control inventory stock levels and reordering within budget.
• Manage shrinkage and implement operation procedures.
• Oversee and manage the outlet's operation team and implement procedures.

Skills

Customer service

Cashiering

Team leadership

Staff scheduling

Inventory control

Loss prevention

Detail oriented

Organizational skills

Education

Diploma in related field

Job description

Rakanda Enterprise Sdn Bhd in Malaysia invites applications for an Assistant Outlet Manager. The role supports store-level operations, customer service, cashiering, and back-office tasks in a fast-paced retail environment.

You will assist the branch manager in driving sales, supervising staff, hiring, managing inventory, and maintaining losses. The position offers hands-on leadership and a path to store-wide operational excellence.