Floor Supervisor: Operations, Merchandising & Team Leadership

Rakanda Enterprise Sdn Bhd; Kuantan; On-site; MYR 28,000 - 47,000; Full time

Job summary

Rakanda Enterprise Sdn Bhd is seeking a capable retail supervisor in Malaysia to manage department goods, ensure FIFO, and uphold pricing/display standards. You will monitor sales trends and support the purchasing team with timely feedback.

The role emphasizes maintaining department cleanliness, promoting professionalism, and training staff. Prior leadership experience in retail or F&B is advantageous and you will serve as deputy during the Outlet Manager's absence.

Qualifications

• Highschool diploma or equivalent.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Minimum 1–3 years of experience in retail or F&B, with prior experience as a senior staff or team leader (an added advantage).

Responsibilities

• Oversee management of goods within one department following company procedures.
• Ensure FIFO when stacking goods and monitor stock movements.
• Provide timely feedback on sales and customer purchase trends to the purchasing team.
• Maintain correct pricing and display of merchandise per company standards.
• Ensure cleanliness of department area and store; promote staff professionalism in retail operations.
• Guide and ensure smooth department operations and train new and existing staff as required.
• Act as deputy to manage store in the absence of Outlet Manager/Assistant Outlet Manager.

Skills

Inventory control

Team leadership

Customer service

Communication

Education

Highschool diploma or equivalent

Job description

Rakanda Enterprise Sdn Bhd is seeking a capable retail supervisor in Malaysia to manage department goods, ensure FIFO, and uphold pricing/display standards. You will monitor sales trends and support the purchasing team with timely feedback.

The role emphasizes maintaining department cleanliness, promoting professionalism, and training staff. Prior leadership experience in retail or F&B is advantageous and you will serve as deputy during the Outlet Manager's absence.