Order Processing Manager

Koerber Malaysia; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Koerber Malaysia is seeking a seasoned Order Processing Specialist to manage complex machine sales orders from offer through delivery. This role serves as the primary customer contact for global inquiries, with a focus on the Asian region.

You will coordinate orders, shipments, and documentation, liaise with the Sales team and German HQ, and ensure timely delivery while maintaining SAP records and contract documentation.

Qualifications

• Degree/Bachelor/MBA in Business Administration or similar field.
• 3+ years in order processing for capital goods.
• Experience in worldwide logistics (import/export and shipping).
• Proficient with SAP and project management skills.
• Willingness to travel locally and overseas.
• Good command of English; German/Regional language a plus.
• Independent and able to work under time pressure.
• High sense of responsibility.

Responsibilities

• Commercial order processing and coordination of complex machine sales projects from offer to delivery.
• Primary contact for customers worldwide, especially Asia, on order processing matters.
• Handle inquiries and follow up on order and delivery schedules.
• Prepare and coordinate customer visits (e.g., pre-delivery inspections).
• Coordinate with sales, account managers, and German HQ across departments.
• Manage L/C, tender shipments, and inter-company sales coordination.
• Plan shipments and maintain order-related data in SAP ERP.

Skills

Order processing

SAP

Project management

Multilingual communication

Education

Bachelor/MBA in Business Administration

Tools

SAP ERP

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

In compliance to ISO standards 9001:2015, 14001:2015and 45001:2023

Your role in our team:

• Commercial order processing and co-ordination of complex machine sales projects throughout stages of offer, order and delivery
• Primary point of communication towards customers worldwide (with focus on Asian region) for all matters related to the order processing
• Attend to customers inquiries, co-ordinate and follow-up on customers' order and delivery schedule
• Prepare and co-ordinate customer visits (e.g. for pre-delivery inspections)
• Close co-ordination and communication with colleagues from various departments, the Sales and Account Manager in charge as well as the German HQ
• Co-ordination of all commercial aspects of the order processing including L/C and tender shipments
• Planning and co-ordination of machine shipments
• Maintenance of relevant order related information in SAP ERP system and creation of respective documents
• Verification of contract documents, involvement in financing models
• Coordination and Order processing of inter-company sales within the group throughout the stages of offer, order and delivery
• Dotted line reporting and integration with OPM organization in our Germany HQ

Your profile:

• Degree/Bachelor/MBA in Business Administration or similar field
• More than 3 years of working experience in relevant order processing for capital goods
• Experience in worldwide logistics (Import/Export and Shipping background)
• Able to travel locally and overseas
• Good knowledge in SAP
• Profound project management skills
• Good command in English, German and regional language would be an advantage
• Able to work independently and under time pressure
• High sense of responsibility

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.