Sales Order Processing

Electrolux; Selangor; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Discounts on Electrolux products and:

Medical & Hospitalization coverage

Opportunity to work with Regional Team

Job summary

Electrolux is seeking an Administrative Coordinator in Malaysia to support Sales Operations. You will handle end-to-end order processing, invoicing, deliveries, and documentation while coordinating with cross-functional teams and 3PL providers.

Based in PJ 33, you will report to the Logistics Manager. The role requires 2–3 years in admin/coordination, strong Excel skills, and a proactive, detail-oriented approach.

Qualifications

• Diploma in Business Administration, Logistics, Marketing, or a related field.
• 2-3 years of experience in administrative or coordination roles.
• Experience with sales order processing, billing, warehousing, and shipment procedures.
• Knowledge of SAP/ERP systems is an added advantage.
• Proficient in Microsoft Office, especially Excel.
• Strong communication, interpersonal, and telephony skills.
• Good organizational, planning, and time management skills.
• Detail-oriented with high accuracy in data processing.
• Able to work under pressure and meet deadlines.
• Methodical and analytical with practical judgment.

Responsibilities

• Manage end-to-end order processing documentation from quotation to delivery order and sales invoice in line with company policies.
• Track and manage orders with cross-functional teams and follow up on open orders and back orders.
• Coordinate with 3PL providers to schedule deliveries and resolve fulfillment issues.
• Coordinate with stakeholders to answer inquiries on delivery status and stock availability.
• Prepare daily and monthly reports including inventory status and open sales orders.
• Perform other administrative duties or ad hoc projects as assigned.

Education

Diploma in Business Administration / Logistics / Marketing

Tools

SAP/ERP

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to www.electroluxgroup.com.

Your Role

Provide administrative support to Sales Operations to enhance overall operational efficiency. Manage daily sales activities, including processing sales orders and credit notes, issuing invoices, coordinating deliveries, and maintaining proper documentation and filing systems.

What you’ll do

• Manage end-to-end order processing documentation, from quotation to delivery order (DO) and sales invoice, in compliance with company policies and procedures
• Track and manage orders through close coordination with cross-functional teams, including daily follow-up on outstanding or back orders and timely release of open orders
• Liaise with third-party logistics (3PL) providers to schedule deliveries and resolve fulfillment issues such as damaged, incorrect, or short shipments
• Coordinate with internal and external stakeholders to handle inquiries related to delivery status and stock availability
• Prepare daily and monthly reports, including inventory status and open sales orders
• Perform other administrative duties or ad hoc projects as assigned

Who you are

• Diploma in Business Administration, Logistics, Marketing, or a related field
• 2-3 years of experience in administrative or coordination roles
• Experience with sales order processing, billing, warehousing, and shipment procedures
• Knowledge of SAP/ERP systems is an added advantage
• Proficient in Microsoft Office, especially Excel
• Confident, positive, and self-motivated, with the ability to work independently in a fast-paced environment
• Strong communication, interpersonal, and telephony skills
• Good organizational, planning, and time management skills to support stakeholders effectively
• Detail-oriented with high accuracy in data processing to minimize customer disputes
• Able to work under pressure and meet tight deadlines
• Methodical and analytical, with strong problem-solving abilities and practical judgment

Where you will be

You will be based in PJ 33 and reports to Logistics Manager

Benefit highlights

• Discounts on Electrolux products and services
• Medical & Hospitalization coverage
• Opportunity to work with Regional Team

As part of the ElectroluxGroup, we will continuously invest in you and your development. There are no barriers to where your career could take you.