Order Fulfillment & Customer Service Specialist

Zohorecruit; George Town; On-site; MYR 33,000 - 50,000; Full time

Job summary

Flintex Consulting Pte Ltd in Penang Hill, Pulau Pinang, invites applications for a Customer Service / Order Fulfillment role. The position focuses on accurate order processing, delivery coordination, customer communication, and forecast support to meet fulfilment targets.

The role requires 1-3 years of work experience in customer service or supply chain coordination, with proficiency in Excel and ERP systems. Training provided, with a strong emphasis on cross-functional teamwork.

Qualifications

• Diploma or degree in business/supply chain/logistics.
• Experience in customer service and order fulfilment preferred.
• Familiarity with ERP/MRP systems and Excel required.

Responsibilities

• Serve as the primary interface for accounts on order processing and delivery coordination.
• Ensure accurate processing of orders, reschedules, and portal updates.
• Coordinate with logistics, manufacturing, and planners to support shipments.
• Handle returns, RMAs, and related documentation.

Skills

Customer service

Order fulfilment

Planning

Supply chain coordination

Education

Diploma or Degree in Business Administration / Supply Chain / Logistics

Tools

QAD ERP

Microsoft Excel

Microsoft Word

Customer portals

Order-management tools

Job description

Flintex Consulting Pte Ltd in Penang Hill, Pulau Pinang, invites applications for a Customer Service / Order Fulfillment role. The position focuses on accurate order processing, delivery coordination, customer communication, and forecast support to meet fulfilment targets.

The role requires 1-3 years of work experience in customer service or supply chain coordination, with proficiency in Excel and ERP systems. Training provided, with a strong emphasis on cross-functional teamwork.