Operations Trainee, F&B & Outlet Management

Mtalent Business Sdn Bhd; Puchong; On-site; MYR 30,000 - 54,000; Full time

Job summary

MOMOYO Malaysia is hiring a driven Management Trainee – Operations to build a career in F&B operations management, outlet performance and team leadership across Malaysia.

You will gain hands-on experience in daily outlet operations, product quality, inventory control, staff management and new outlet openings while supporting MOMOYO's expansion.

This role offers exposure to cross-functional projects with Business Development, Marketing, Supply Chain and Finance to drive continuous improvement.

Qualifications

• Bachelor's degree in Business Management, Hospitality, F&B Management, Operations Management or related field.
• Approximately 1 year of experience in F&B, Retail, Hospitality or Operations; fresh graduates with relevant internships may apply.
• Strong communication, interpersonal and problem-solving skills.
• Willing to work shifts, weekends and public holidays when required.

Responsibilities

• Daily Outlet Operations: Support daily operations, shift management, opening and closing procedures, cleanliness, hygiene and customer service standards.
• Product Quality & Compliance: Ensure product consistency and compliance with recipes, food safety requirements, halal standards and operational SOPs.
• Inventory & Cost Control: Assist with stock management, replenishment, wastage reduction and outlet cost monitoring.
• Staff Coordination & Training: Support manpower scheduling, task allocation and crew training to maintain efficient outlet operations.
• Performance Monitoring: Track outlet sales, service efficiency and customer satisfaction; prepare reports and follow up on operational issues.
• New Outlet Development: Assist with pre-opening preparations, outlet setup and operational readiness for new outlets.
• Cross-Functional Collaboration: Work with Business Development, Marketing, Supply Chain and Finance teams to support business operations and improvement projects.

Skills

Communication

Interpersonal skills

Problem solving

Team leadership

Education

Bachelor's degree in Business Management, Hospitality, F&B Management, Operations Management or related field

Job description

MOMOYO Malaysia is hiring a driven Management Trainee – Operations to build a career in F&B operations management, outlet performance and team leadership across Malaysia.

You will gain hands-on experience in daily outlet operations, product quality, inventory control, staff management and new outlet openings while supporting MOMOYO's expansion.

This role offers exposure to cross-functional projects with Business Development, Marketing, Supply Chain and Finance to drive continuous improvement.