Management Trainee: Food Ops & Customer Service

SEN KEE FOOD TRADING SDN. BHD.; Kepong; On-site; MYR 32,000 - 52,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Overtime

Panel Klinik

Job summary

SEN KEE FOOD TRADING SDN. BHD. in Kepong, Kuala Lumpur, is seeking a Management Trainee to support day-to-day operations, ensure food preparation adheres to SOPs, and deliver quality service to customers.

You will work with management and AEON, monitor staff productivity, assist in sales and stock analysis, conduct interviews for kitchen helpers, and handle halal-related records. The role requires flexibility to rotate shifts and outstation travel as needed.

Responsibilities

• Learn company background and participate in strategic planning.
• Ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Provide good quality services to the customers.
• Keep kitchen and sitting area conducive, safe and comfortable.
• Collaborate with management and AEON management.
• Keep work area clean and organized.
• Manage and monitor staff productivity and performance.
• Perform other job-related duties as assigned.
• Make sure sales & stock analysis tallies every day.
• Ensure all raw materials are of good quality upon serving to customers.
• Conduct interview for kitchen helper position.
• Record and update halal matters (pest control & audit).
• Attend to customer complaints and feedback to ensure satisfaction.
• Work according to shift.
• Any ad-hoc tasks required by immediate superior or Management.
• Report sales performances weekly with progress to achieve targets.
• Able to go outstation during rotation.

Skills

Operations management

Customer service

Staff supervision

Food safety

Shift work

Interviewing

Halal compliance

Job description

SEN KEE FOOD TRADING SDN. BHD. in Kepong, Kuala Lumpur, is seeking a Management Trainee to support day-to-day operations, ensure food preparation adheres to SOPs, and deliver quality service to customers.

You will work with management and AEON, monitor staff productivity, assist in sales and stock analysis, conduct interviews for kitchen helpers, and handle halal-related records. The role requires flexibility to rotate shifts and outstation travel as needed.