Management Trainee: Food Service Ops & Leadership

SEN KEE FOOD TRADING SDN. BHD.; Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a hands-on operations supervisor to ensure smooth day-to-day restaurant activities, kitchen and dining area upkeep, and adherence to SOPs. You will collaborate with management and AEON, supervise staff, handle interviews for kitchen roles, and address customer feedback to drive satisfaction.

The role involves shift work, halal compliance, and periodic outstation tasks as needed, with a focus on maintaining quality and efficient service.

Responsibilities

• Learn in depth knowledge regarding the company’s background, operation & participate in strategic planning.
• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Conduct interview for kitchen helper position.
• Recording and updating halal matters (pest control & audit).
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Any ad-hoc tasks required by immediate superior or the Management.
• Report sales performances weekly with progress to achieve the target given.
• Able to go outstation during rotation.

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a hands-on operations supervisor to ensure smooth day-to-day restaurant activities, kitchen and dining area upkeep, and adherence to SOPs. You will collaborate with management and AEON, supervise staff, handle interviews for kitchen roles, and address customer feedback to drive satisfaction.

The role involves shift work, halal compliance, and periodic outstation tasks as needed, with a focus on maintaining quality and efficient service.