Operations Trade Lifecycle - Analyst

JP Morgan Chase Bank Bhd; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

JP Morgan Chase Bank Bhd in Malaysia seeks a Trade Lifecycle Analyst to support FX and FX derivatives trade confirmation, settlement, and investigation, ensuring timely matching and accurate payments in a fast-paced, risk-aware environment.

You will collaborate with Trading, Front Office, Technology, Risk, and Operations to deliver high-quality outcomes, develop reporting, and drive process improvements while maintaining strong controls and client service.

Qualifications

• Demonstrated understanding of FX and FX derivatives products and lifecycle concepts.
• Knowledge of payment processing concepts, including SWIFT formats and settlement practices.
• Strong analytical and problem-solving skills with ability to investigate breaks and root causes.

Responsibilities

• Process FX and derivatives confirmations, ensuring timely matching within defined timeframes.
• Resolve confirmations and settlements mismatches by investigating root causes and driving closure within SLAs.
• Review trades and lifecycle events to identify control gaps, risks, and exceptions; apply preventive/detective controls.
• Release and monitor payments accurately, escalating time-sensitive issues when needed.
• Maintain client and business reference data to support accurate processing and downstream reporting.
• Investigate post-settlement breaks and payment exceptions, coordinating with partners to resolve issues.
• Create and publish daily performance and risk reporting, highlighting trends and insights.
• Partner with internal stakeholders and external clients to improve responsiveness and service quality.
• Escalate issues promptly with documentation, impact assessment, and next steps; participate in strategic workflow improvements.

Skills

FX & FX derivatives familiarity

Trade lifecycle knowledge

SWIFT messaging concepts

Analytical problem-solving

Communication skills

Independent prioritization

Detail-oriented

MS Excel

Education

Bachelor's degree in Finance, Economics, Accounting

Tools

Microsoft Excel

Microsoft Outlook

PowerPoint

Reporting tools

Job description

Help keep global markets moving by ensuring foreign exchange trades settle accurately and on time. You’ll join a collaborative Market Operations team where your attention to detail and problem-solving directly reduce risk and improve the client experience. We’ll support your growth through hands‑on learning across the trade lifecycle and exposure to partners across Operations, Front Office, and Technology. If you enjoy fast‑paced work, clear ownership, and measurable outcomes, this role is for you.

As a Trade Lifecycle Analyst in Market Operations, you support the end‑to‑end processing of foreign exchange and foreign exchange derivatives trades, from confirmation through settlement and investigation. You help ensure trades are matched within defined timeframes, payments are released accurately, and exceptions are resolved with urgency and discipline. You apply a strong control mindset to identify risks, investigate breaks, and prevent repeat issues. You partner closely with internal teams and external counterparties to deliver reliable, high‑quality outcomes in a time‑critical environment. You contribute ideas that improve processes, reporting, and operational resilience.

Market Operations sits at the center of the trade lifecycle, partnering with Trading, Sales, Treasury, Technology, Risk, and external market infrastructure to deliver safe and efficient execution. The team is measured on timeliness, accuracy, control performance, and client experience, with clear opportunities to broaden product and process knowledge over time.

Job responsibilities

• Process foreign exchange and derivatives confirmations, ensuring timely matching within defined timeframes
• Resolve confirmation and settlement mismatches by investigating root causes and driving closure within service level agreements
• Review trades and lifecycle events to identify control gaps, risks, and exceptions, then apply preventive and detective controls
• Release and monitor payments accurately, escalating time‑sensitive issues when needed
• Maintain and update client and business reference data to support accurate processing and downstream reporting
• Investigate post‑settlement breaks and payment exceptions, coordinating with partners and counterparties to resolve issues
• Create and publish daily performance and risk reporting, highlighting trends, drivers, and actionable insights
• Partner with internal stakeholders and external clients to improve responsiveness and service quality
• Escalate issues promptly with clear documentation, impact assessment, and proposed next steps
• Participate in strategic initiatives that improve workflow efficiency, controls, and operational scalability

Required qualifications, capabilities, and skills

• Demonstrated understanding of foreign exchange (FX) and FX derivatives products and trade lifecycle concepts
• Knowledge of payment processing concepts, including SWIFT (Society for Worldwide Interbank Financial Telecommunication) message formats and settlement practices
• Strong analytical and problem‑solving skills with the ability to investigate breaks and identify root causes
• Clear written and verbal communication skills for coordinating with multiple stakeholders
• Ability to work independently, prioritize effectively, and deliver in time‑critical environments
• Strong attention to detail and consistent accuracy in high‑volume operational workflows
• Control mindset with the ability to identify, document, and mitigate operational risks
• Stakeholder management skills, including timely escalation and expectation‑setting
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint) for reporting and day‑to‑day execution
• Bachelor’s degree in Finance, Economics, Accounting, or a related discipline

Preferred qualifications, capabilities, and skills

• Experience in an investment banking or capital markets operations environment (middle or back office)
• Prior experience in breaks resolution, payments investigations, or settlement exception management
• Experience contributing to process improvement initiatives (e.g., workflow redesign, automation requirements, control enhancements)
• Familiarity with regulatory expectations relevant to market operations and operational risk controls
• Strong data analysis and reporting skills (e.g., building dashboards, trend analysis, KPI/KRI reporting)
• Experience collaborating with global teams across time zones

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.