Operations Trade Lifecycle - Analyst - Japanese Speaker

JPMorgan Chase & Co.; Kuala Lumpur; On-site; MYR 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an FX Analyst in Market Operations to ensure accurate processing of FX transactions and settlements. You will confirm and pre-confirm settlements, manage payments, and maintain client data while investigating post-settlement issues.

You will apply knowledge of FX products, SWIFT MT messaging, and CLS settlements, working under pressure to meet SLAs and mitigate operational risk. A bachelor’s degree in a related field is required.

Qualifications

• Bachelor's degree in Finance, Economics, Accounting, or a related discipline.
• Experience with FX and derivatives products and payments processing.

Responsibilities

• Process Foreign Exchange and derivatives confirmation transactions within required timeframes.
• Resolve mismatches and inquiries in line with SLAs.
• Mitigate risk by reviewing trades and implementing controls.
• Publish daily MI reports on KPIs and risk indicators.
• Build and maintain relationships with internal and external clients.
• Escalate issues to team leader promptly.
• Follow controls and regulatory requirements in daily activity.
• Participate in strategic initiatives to improve processes and workflows.

Skills

Foreign Exchange

Derivatives

Japanese language

Analytical skills

Communication

Independent work

Risk awareness

Team collaboration

Shift adaptability

Education

Bachelor's degree in Finance, Economics, Accounting, or related discipline

Tools

Microsoft Office

SWIFT MT messages

Job description

Are you ready to make an impact in the fast-paced world of foreign exchange? Join a team where your attention to detail and problem-solving skills help drive global financial markets. At JPMorgan, you’ll work alongside talented colleagues who are passionate about delivering exceptional client service. This is your opportunity to grow your career and contribute to a dynamic, collaborative environment. Discover how your expertise can help shape the future of market operations.

As an FX Analyst in Market Operations, you play a key role in ensuring the smooth processing of foreign exchange transactions. You will handle confirmation and pre-confirmation of settlements, manage payment releases, maintain client and business reference data, and investigate post-settlement issues. Working with us, you’ll be part of a supportive team that values your contributions and encourages your professional growth.

Job Responsibilities

• Process Foreign Exchange and derivatives confirmation transactions, ensuring all confirmations are matched within required timeframes
• Resolve outstanding mismatches and address issues and queries in line with Service Level Agreements
• Mitigate risk by reviewing trades, identifying gaps, and implementing preventive and detective controls as per business procedures
• Create and publish daily management information reports on key performance and risk indicators
• Build and maintain strong relationships with internal and external clients
• Escalate issues to the team leader within appropriate timeframes
• Apply understanding of key controls and regulatory requirements in daily activities

• Participate in strategic initiatives and identify opportunities for process improvement and workflow efficiency

Required Qualifications, Capabilities, and Skills

• Demonstrate understanding of Foreign Exchange and derivatives products
• Japanese language to a high proficiency
• Apply knowledge of SWIFT MT messages, payment processing, and CLS settlements
• Exhibit strong analytical and problem-solving skills to address operational issues
• Communicate effectively, both written and verbal, with stakeholders
• Work independently with minimal supervision
• Perform accurately under high-pressure, time-critical conditions
• Maintain a control mindset to identify and mitigate operational risks
• Manage stakeholders effectively
• Collaborate as part of a team and demonstrate strong organizational skills
• Adapt to staggered shift schedules
• Possess experience in an investment banking environment, specifically in back office operations
• Show proficiency in Microsoft Office
• Hold a bachelor’s degree in Finance, Economics, Accounting, or a related discipline
  

Preferred Qualifications, Capabilities, and Skills

• Bring prior experience in breaks-resolution or payments investigations roles
• Hold professional qualifications relevant to the role (such as Enhanced Competency Framework certifications, if applicable)
• Demonstrate experience with process improvement initiatives
• Display familiarity with regulatory requirements in foreign exchange operations
• Possess advanced skills in data analysis and reporting
• Show experience working with global teams
• Exhibit adaptability to changing business needs