Operations Trade Lifecycle - Analyst

JP Morgan Chase; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

JP Morgan Chase in Malaysia is seeking a Trade Lifecycle Analyst in Market Operations. You will support the end-to-end processing of foreign exchange trades and FX derivatives, from confirmation through settlement and investigation.

You will help ensure timely matching, accurate payments, and risk reduction through strong controls. The role requires coordinating with internal teams and external counterparties to deliver reliable outcomes in a fast-paced environment, with growth opportunities

Qualifications

• Understanding of FX and FX derivatives products and lifecycle.
• Knowledge of payment processing concepts and SWIFT formats.
• Strong analytical and problem-solving skills to investigate breaks.
• Clear written and verbal communication with multiple stakeholders.
• Ability to work independently and meet critical deadlines.
• High attention to detail in high-volume operations.
• Control mindset to identify and mitigate operational risks.
• Effective stakeholder management and escalation capability.
• Proficiency with Microsoft Office for reporting and day-to-day execution.
• Bachelor’s degree in Finance, Economics, or Accounting is required.

Responsibilities

• Process FX and derivatives confirmations and ensure timely matching.
• Investigate breaks and resolve settlement mismatches within SLAs.
• Review lifecycle events to identify risks and apply controls.
• Release and monitor payments accurately, escalate urgent issues.
• Maintain client and reference data to support processing and reporting.
• Investigate post-settlement breaks and coordinate with partners.
• Create and publish daily performance and risk reporting.
• Collaborate with internal teams and external clients to improve service.
• Escalate issues with documentation, impact assessment, and next steps.
• Participate in initiatives to improve workflow efficiency and controls.

Skills

FX knowledge

Payment concepts

Analytical problem-solving

Clear communication

Independent work

Attention to detail

Operational risk awareness

Stakeholder management

MS Office proficiency

Cross-team collaboration

Education

Bachelor's degree in Finance/Economics/Accounting

Tools

SWIFT messaging

MS Excel

MS Outlook

MS Word

MS PowerPoint

Job description

Help keep global markets moving by ensuring foreign exchange trades settle accurately and on time. You'll join a collaborative Market Operations team where your attention to detail and problem-solving directly reduce risk and improve the client experience. We'll support your growth through hands-on learning across the trade lifecycle and exposure to partners across Operations, Front Office, and Technology. If you enjoy fast-paced work, clear ownership, and measurable outcomes, this role is for you.

As a Trade Lifecycle Analyst in Market Operations, you support the end-to-end processing of foreign exchange and foreign exchange derivatives trades, from confirmation through settlement and investigation. You help ensure trades are matched within defined timeframes, payments are released accurately, and exceptions are resolved with urgency and discipline. You apply a strong control mindset to identify risks, investigate breaks, and prevent repeat issues. You partner closely with internal teams and external counterparties to deliver reliable, high-quality outcomes in a time-critical environment. You contribute ideas that improve processes, reporting, and operational resilience.

Market Operations sits at the center of the trade lifecycle, partnering with Trading, Sales, Treasury, Technology, Risk, and external market infrastructure to deliver safe and efficient execution. The team is measured on timeliness, accuracy, control performance, and client experience, with clear opportunities to broaden product and process knowledge over time.

Job responsibilities

• Process foreign exchange and derivatives confirmations, ensuring timely matching within defined timeframes
• Resolve confirmation and settlement mismatches by investigating root causes and driving closure within service level agreements
• Review trades and lifecycle events to identify control gaps, risks, and exceptions, then apply preventive and detective controls
• Release and monitor payments accurately, escalating time-sensitive issues when needed
• Maintain and update client and business reference data to support accurate processing and downstream reporting
• Investigate post-settlement breaks and payment exceptions, coordinating with partners and counterparties to resolve issues
• Create and publish daily performance and risk reporting, highlighting trends, drivers, and actionable insights
• Partner with internal stakeholders and external clients to improve responsiveness and service quality
• Escalate issues promptly with clear documentation, impact assessment, and proposed next steps
• Participate in strategic initiatives that improve workflow efficiency, controls, and operational scalability

Required qualifications, capabilities, and skills

• Demonstrated understanding of foreign exchange (FX) and FX derivatives products and trade lifecycle concepts
• Knowledge of payment processing concepts, including SWIFT (Society for Worldwide Interbank Financial Telecommunication) message formats and settlement practices
• Strong analytical and problem-solving skills with the ability to investigate breaks and identify root causes
• Clear written and verbal communication skills for coordinating with multiple stakeholders
• Ability to work independently, prioritize effectively, and deliver in time-critical environments
• Strong attention to detail and consistent accuracy in high-volume operational workflows
• Control mindset with the ability to identify, document, and mitigate operational risks
• Stakeholder management skills, including timely escalation and expectation-setting
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint) for reporting and day-to-day execution
• Bachelor's degree in Finance, Economics, Accounting, or a related discipline

Preferred qualifications, capabilities, and skills

• Experience in an investment banking or capital markets operations environment (middle or back office)
• Prior experience in breaks resolution, payments investigations, or settlement exception management
• Experience contributing to process improvement initiatives (e.g., workflow redesign, automation requirements, control enhancements)
• Familiarity with regulatory expectations relevant to market operations and operational risk controls
• Strong data analysis and reporting skills (e.g., building dashboards, trend analysis, KPI/KRI reporting)
• Experience collaborating with global teams across time zones