Operations Support Internship - Dynamic, Hybrid Role

Experian; Malaysia; Hybrid; MYR 40,000 - 68,000; Full time

Job summary

Experian Malaysia is seeking a detail-oriented Operations Assistant to support day-to-day processes across orders, delivery, data management and administration. You will collaborate with data vendors, service providers and internal teams to ensure smooth operations and excellent service delivery.

Requirements include a high school diploma or equivalent, strong multitasking ability, proficiency with Excel and Word, and the capacity to work independently or in teams in a fast-paced, hybrid

Qualifications

• High school diploma, general education qualification, or equivalent.
• Detail-oriented with a good understanding and appreciation of operational processes and procedures.
• Computer literate; proficiency in Microsoft Excel and Word is an added advantage.
• Energetic, proactive, and able to work both independently and collaboratively.
• Able to work effectively in a fast-paced environment.
• Strong ability to multitask, prioritize, and work well under pressure.

Responsibilities

• Provide day-to-day operational support, including order fulfillment, delivery coordination, data management, and administrative activities.
• Liaise and coordinate with data vendors, service providers, and internal stakeholders to ensure smooth operational processes.
• Perform accurate data entry, updates, and maintenance of operational records and databases.
• Follow up with relevant stakeholders to ensure resolution of customer requests and operational issues.
• Support the implementation and adherence of company policies, procedures, and operational standards.
• Monitor assigned tasks and ensure KPIs are achieved.
• Identify and suspend operational issues when necessary, while proactively driving solutions and improvements.

Skills

Detail-oriented

multitasking

Fast-paced work

Team collaboration

Problem solving

Education

High school diploma or eqv.

Tools

Microsoft Excel

Microsoft Word

Job description

Experian Malaysia is seeking a detail-oriented Operations Assistant to support day-to-day processes across orders, delivery, data management and administration. You will collaborate with data vendors, service providers and internal teams to ensure smooth operations and excellent service delivery.

Requirements include a high school diploma or equivalent, strong multitasking ability, proficiency with Excel and Word, and the capacity to work independently or in teams in a fast-paced, hybrid