Operations & Supply Chain Executive

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Jora Malaysia is seeking an Operations & Supply Chain Executive to oversee warehouse operations, inventory management, logistics coordination, and order fulfilment across retail, wholesale, and e-commerce channels.

You will drive accuracy, efficiency, and timely deliveries by coordinating stock, processing orders, generating reports, and supporting continuous process improvements. Bahasa Malaysia and English proficiency are essential, with Mandarin required for supplier communication.

Qualifications

• Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
• Minimum 2 years of relevant experience in warehouse, inventory, logistics, or order fulfilment.
• Familiar with inventory/ERP systems and Microsoft Excel.
• Good organizational, coordination, and problem-solving skills.
• Detail-oriented and able to work independently in a fast-paced environment.
• Good command of English and Bahasa Malaysia. Mandarin is required to communicate with Mandarin-speaking suppliers and business partners.

Responsibilities

• Maintain accurate inventory records and monitor stock movements, transfers, and adjustments.
• Oversee receiving, put-away, picking, packing, and dispatch activities, and ensure housekeeping standards.
• Coordinate daily deliveries to dealers, customers and retail outlets; liaise with transporters and 3PL providers.
• Coordinate stock replenishment between warehouse and retail outlets; support inbound shipment planning.
• Process sales orders accurately and timely; verify product availability and delivery commitments.
• Prepare weekly and monthly inventory reports; monitor inventory accuracy and stock aging reports.
• Identify operational inefficiencies and support SOPs and cost-saving initiatives.

Skills

Organizational skills

Coordination

Problem-solving

Detail-oriented

English language

Bahasa Malaysia

Mandarin language

Education

Diploma or Degree in Logistics/Supply Chain/Business Administration

Tools

ERP systems

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Operations & Supply Chain Executive is responsible for ensuring the smooth execution of warehouse operations, inventory management, logistics coordination, sales order fulfilment, and operational support activities. The role plays a critical part in maintaining inventory accuracy, optimizing delivery performance, supporting sales growth, and ensuring operational efficiency across retail, wholesale, and e-commerce channels.

A) Warehouse & Inventory Management

1. Inventory Control

• Maintain accurate inventory records in the system.
• Monitor stock movements, transfers, and adjustments.
• Conduct cycle counts and periodic stock takes.
• Investigate and resolve stock discrepancies promptly.
• Ensure proper stock rotation and storage practices.

2. Warehouse Operations

• Oversee receiving, put-away, picking, packing, and dispatch activities.
• Ensure warehouse organization and housekeeping standards are maintained.
• Monitor slow-moving, aging, and obsolete inventory.
• Ensure compliance with company asset and inventory control procedures.

1. Delivery Management

• Coordinate daily deliveries to dealers, customers and retail outlets etc.
• Liaise with transporters, couriers, and 3PL providers.
• Monitor delivery schedules and service performance.
• Resolve delivery-related issues and complaints.

2. Supply Chain Coordination

• Coordinate stock replenishment between warehouse and retail outlets.
• Support inbound shipment planning and receiving activities.
• Ensure timely fulfillment of wholesale, retail etc orders.

1. Order Processing

• Process sales orders accurately and timely.
• Coordinate order fulfilment and shipment arrangements.
• Verify product availability and delivery commitments.
• Monitor pending orders and backorders.
• Assist sales team with stock availability information.
• Prepare reports related to sales orders and fulfilment status.
• Support promotional and event stock preparation activities.

1. Reporting

• Prepare weekly and monthly inventory reports.
• Monitor inventory accuracy and stock aging reports.
• Track logistics costs and delivery performance.
• Support management reporting and operational analysis.

2. Process Improvement

• Identify operational inefficiencies and recommend improvements.
• Support implementation of SOPs and process enhancements.
• Assist in cost-saving initiatives and productivity improvement projects.

Job Requirements

Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.

Minimum 2 years of relevant experience in warehouse, inventory, logistics, or order fulfilment.

Familiar with inventory/ERP systems and Microsoft Excel.

Good organizational, coordination, and problem-solving skills.

Detail-oriented and able to work independently in a fast-paced environment.

Good command of English and Bahasa Malaysia. Mandarin is required to communicate with Mandarin-speaking suppliers and business partners.