Operations & Logistics Leader: Scale & Deliver Excellence

Prism+; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Birthday leave

Annual outpatient benefit

Annual performance increment

Annual performance bonus

Snacks and drinks

Job summary

PRISM+ Malaysia is seeking an experienced Operations Manager to drive efficiency across operations and logistics. The role reports to the Country Director and requires a strong leader to build a high-performing team in a fast-growing electronics company.

You will formulate processes, manage 3PLs, optimize warehouse costs, and own the Express transportation budget while ensuring SLA adherence and continuous improvement for customer satisfaction.

Qualifications

• At least 7 years’ experience in Operations, with a minimum of 3 years leading the function.

Responsibilities

• Formulate Operation, Inventory & Logistic Services processes, with KPIs and reporting metrics.
• Manage day-to-day 3PL operations, inventory accuracy, and scale PRISM+ Express delivery fleet.
• Ensure 3PL warehouse execution for Lazada/Shopee/Website sales per SLA.
• Constantly optimize 3PL warehouse rates as volume grows.
• Own PRISM+ Express transportation budget and fleet growth.
• Source new 3PL warehouses to expand across Malaysia for fast fulfillment.
• Coordinate with internal/external teams to ensure optimal customer service.
• Train team to prevent lapses and develop contingency plans.
• Drive continuous improvement while ensuring regulatory compliance.

Skills

Leadership

Stakeholder communication

Strategic thinking

Customer focus

Change management

Education

Bachelor’s degree in Business/Engineering

Job description

PRISM+ Malaysia is seeking an experienced Operations Manager to drive efficiency across operations and logistics. The role reports to the Country Director and requires a strong leader to build a high-performing team in a fast-growing electronics company.

You will formulate processes, manage 3PLs, optimize warehouse costs, and own the Express transportation budget while ensuring SLA adherence and continuous improvement for customer satisfaction.