Operations Intern, Commercial & MarComs

MY01 Richemont Luxury (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 13,000 - 22,000; Full time

Job summary

Cartier Malaysia is seeking an Operations Intern for Commercial & MarComs to assist with day-to-day operations, documentation, and event planning. This role offers exposure to a fast-paced global marketing environment in luxury retail and hands-on experience across commercial and PR activities.

The successful candidate will learn project management, communication, and gain insight into the inner workings of retail luxury, with opportunities to collaborate with managers and senior staff.

Qualifications

• Pro‑active approach to tasks and ability to manage multiple tasks simultaneously.
• Positive attitude and willingness to learn.
• Good communication, written, verbal and interpersonal skills.
• Team player with strong collaborative spirit.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

Responsibilities

• Support smooth running of day‑to‑day operations of the Commercial Department by liaising with Commercial team.
• Participate in daily operations and evaluate protocols/processes across our boutiques while adhering to company regulations, and health and safety codes.
• Participate and contribute to meetings and workshops with Managers, Supervisors, and other senior staff.
• Prepare documentation and maintain records and key digital programs.
• Responsible for monthly reports of competition activations.
• Support MarComs team in event planning & execution, public relations matters as well as client activation activities.
• Assist with other ad hoc duties as assigned

Skills

Pro-active approach

Communication skills

Team player

Independent worker

Tools

Microsoft Office

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high‑end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

HOW YOU WILL MAKE AN IMPACT

Are you a proactive learner, passionate about customer experience and eager to drive growth across the business? If so, we would like to present you with the opportunity to join our Cartier Malaysia office as Operations Intern, Commercial & MarComs. In this role, you will provide essential support to the Commercial & Marketing Communications team, assisting with a variety of operational tasks as well as projects. This is an excellent opportunity to gain practical experience in a fast‑paced, global marketing environment and develop valuable skills in project management, communication, and gain understanding of the inner‑working in the world of retail luxury.

KEY RESPONSIBILITIES

• Support smooth running of day‑to‑day operations of the Commercial Department by liaising with Commercial team
• Participate in daily operations and evaluate protocols/processes across our boutiques while adhering to company regulations, and health and safety codes
• Participate and contribute to meetings and workshops with Managers, Supervisors, and other senior staff
• Prepare documentation and maintain records and key digital programs
• Responsible for monthly reports of competition activations
• Support MarComs team in event planning & execution, public relations matters as well as client activation activities
• Assist with other ad hoc duties as assigned

YOUR PROFILE

• Pro‑active approach to tasks and ability to manage multiple tasks simultaneously
• A positive attitude and willingness to learn
• Good communication, written, verbal and interpersonal skills
• Team player with strong collaborative spirit
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team

WHAT WE OFFER YOU

At Cartier, people are at the heart of our Maison, and we understand that the growth of our employees is integral to our success. Our internship program empowers you to grow both personally and professionally with a robust onboarding program, guidance from our growing team of diverse experts, learning interventions, and on‑job training, ensuring you are well‑equipped to navigate your future career with confidence and strategic insight.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

#Richemont #WeCraftTheFuture