Client Advisor

MY01 Richemont Luxury (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Richemont Luxury (Malaysia) Sdn Bhd in Kuala Lumpur is seeking a client-focused luxury sales professional to represent IWC Schaffhausen. This role centers on delivering exceptional service and building lasting relationships with discerning clients.

You will achieve sales targets as part of a collaborative team, demonstrate strong communication and product knowledge, and embody the Maison’s values while guiding clients through an unforgettable luxury experience.

Qualifications

• Strong client management knowledge with 3-5 years of experience in building effective relationships with clients.
• Exceptional communication and sales skills; thrives under pressure and works well with the team.
• Positive mindset and inspiring attitude.

Responsibilities

• Achieve targets together as a team while adhering to Maison’s directives
• Build long term relationship with clients by creating exceptional and unexpected client experience
• Be the Brand Ambassador of IWC Schaffhausen by sharing know-how and knowledge

Skills

Client relationship management

Communication skills

Sales skills

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT?

• Achieve targets together as a team while adhering to Maison’s directives
• Active participation in your role and ensuring smooth operations daily
• Build long term relationship with clients by creating exceptional and unexpected client experience
• Be the Brand Ambassador of IWC Schaffhausen by sharing your know-how techniques and knowledge widely

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Strong client management knowledge with 3-5 years of experience in building effective relationship between you and clients
• Together with your exceptional communication and sales skills, you also thrive under pressure and able to work well with the team
• You have a positive mindset and inspiring attitude

HOW DO WE KEEP YOU SMILING?

• A great opportunity to be part of a passionate and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
• IWC Schaffhausen allows you to explore your curiosity and deepens your knowledge of Luxury Watchmaking whilst providing trainings to increase your confidence and professionalism
• An opportunity to visit IWC Schaffhausen to meet and learn with the experts

YOUR JOURNEY WITH US:

• Firstly, you will meet the Talent Sourcing to get to know YOU and give you as preview as well of the team dynamics and culture
• If shortlisted, you will be meeting with the Retail Manager and HRBP to dive deeper and assess your fit to this role. She will also share potential growth opportunities should you be successful in this position

#Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive your own career, and dream big.