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Job summary
A tyre service company in Malaysia is seeking an individual to serve as the primary liaison for fleet owners and customers, managing tyre-related enquiries and requests. Responsibilities include processing orders and invoices while maintaining positive relationships with clients. The role requires effective communication with suppliers and the sales team, contributing to a collaborative work environment. Candidates should be adaptable and able to handle additional tasks as assigned.
Responsibilities
Serve as the primary liaison for tyre-related enquiries and service requests.
Perform administrative duties including processing tyre purchase orders and invoices.
Build and maintain positive working relationships with customers.
Communicate with suppliers, fleet managers and vendors via email, messaging platforms and phone calls.
Collaborate with the sales team to service clients and build positive relationships.
Undertake additional tasks and responsibilities as assigned by the supervisor.
Job description
Serve as the primary liaison for fleet owners, transport companies, and individual customers on all tyre-related enquiries, feedback, complaints, and service requests.
Perform administrative duties including:
Processing of tyre purchase orders, service invoices, and fleet account payments
Issuance of receipts, warranty documents, and accurate record‑keeping
Communicate and liaise with suppliers, fleet managers, and vendors through formal channels such as email, messaging platforms, and phone calls.
Work together with sales team to service clients.
Build and maintain positive working relationships with customers.
Undertake additional tasks and responsibilities as assigned by the supervisor.