Fleet Executive

Cergaz Autohaus; Kuala Lumpur; On-site; MYR 35,000 - 45,000; Full time

Job summary

A vehicle fleet management company in Kuala Lumpur seeks a Fleet Executive to oversee and coordinate its vehicle fleet. The role includes boosting fleet sales, managing customer relationships, and ensuring efficient operations through effective maintenance and record-keeping. Candidates are required to have at least 2 years of relevant experience, a diploma or degree, and the ability to start immediately is a plus. This position aims to enhance customer satisfaction and optimize fleet performance.

Qualifications

• At least 2 years of working experience in fleet operations.
• 5 years of driving experience with no accident record.
• Ability to undertake tasks as instructed by a superior.
• Able to start immediately is an advantage.

Responsibilities

• Manage and coordinate the company's vehicle fleet.
• Boost fleet sales and develop strategic planning.
• Manage existing fleet customer accounts.
• Monitor and report fleet sales performance.
• Coordinate vehicle maintenance and repairs.

Skills

Knowledge of vehicle maintenance

Effective time-management

Multi-tasking skills

Customer relationship management

Education

Minimum Diploma / Bachelor's Degree

Job description

The Fleet Executive is responsible for managing and coordinating the company's vehicle fleet to ensure efficient operations, service quality, cost control and customer satisfaction. This role involves scheduling vehicle usage, monitoring maintenance, EV-related operations, and maintaining accurate fleet records.

Responsibilities

• Boost Fleet Sales Work closely with dealers to increase company fleet sales penetration.
• Strategic Planning Plan, develop, and implement fleet sales activities for business growth.
• Customer Relationship Management Manage existing fleet customer accounts while developing new business opportunities.
• Sales Policy Development Review and formulate fleet sales policies to optimize sales performance.
• Engage with Clients Regularly visit fleet customers with dealers, conducting product & business presentations.
• Build Strong Partnerships Establish and maintain strong relationships with dealers and fleet customers.
• Sales Reporting Monitor and report fleet sales performance and dealer progress.
• Customer Support Assist fleet customers with after-sales issues to enhance satisfaction and retention.
• Administrative Excellence Manage all fleet sales administration for the Fleet Sales Department.
• Follow up -Coordinate and track vehicles repairs, including accident cases, ensuring timely resolution.
• Maintain accurate records Update on vehicle documents such as insurance, road tax, permits and service history.
• Vehicle maintenance Schedule and track vehicle maintenance, servicing, and inspections, including coordination of pick-up and drop-off services
• Responsible for repairing and coordinating vehicles that require repairs/service in relation to automotive / mechanical components.
• Support route planning and delivery scheduling to improve efficiency.
• Ad-Hoc Tasks Support the Superior in additional assignments as needed.

Job Requirements

• At least 2 year(s) of working experience in the related field is required for this position
• Have at least 5 year(s) of driving experience with no accident record
• Minimum Diploma / Bachelor's Degree
• Knowledge of vehicle maintenance and fleet operations.
• Ability to undertake tasks as instructed by superior
• Effective time-management and multi-tasking skills, ability to prioritize work assignments
• Able to start IMMEDIATELY will be an added advantage.