Operations Executive: Drive Seamless Execution & Support

Experian Asia Pacific; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Experian Asia Pacific in Kuala Lumpur is seeking an organized Operations Associate to support daily process execution, data handling, and customer service. You will collaborate with internal teams and vendors to ensure timely and accurate delivery of information and services.

The role requires attention to detail, proficiency in MS Excel, and the ability to multi-task in a fast-paced environment while upholding company policies and operational standards.

Qualifications

• Detail-oriented with a good appreciation for operations & procedures.
• Computer literacy; MS Excel and Word advantageous.
• Energetic; able to work independently & collaboratively.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide day-to-day operational support, including order fulfillment, delivery coordination, data management, and administrative activities.
• Liaise and coordinate with data vendors, service providers, and internal stakeholders to ensure smooth operational processes.
• Perform accurate data entry, updates, and maintenance of operational records and databases.
• Follow up with relevant stakeholders to ensure resolution of customer requests and operational issues.
• Support the implementation and adherence of company policies, procedures, and operational standards.
• Monitor assigned tasks and ensure KPIs are achieved.
• Identify and escalate operational issues when necessary, while proactively driving solutions and improvements.

Skills

Detail-oriented

MS Excel

MS Word

Data management

Education

High school diploma

Tools

MS Excel

MS Word

Job description

Experian Asia Pacific in Kuala Lumpur is seeking an organized Operations Associate to support daily process execution, data handling, and customer service. You will collaborate with internal teams and vendors to ensure timely and accurate delivery of information and services.

The role requires attention to detail, proficiency in MS Excel, and the ability to multi-task in a fast-paced environment while upholding company policies and operational standards.