Operations Coordinator

Fragomen Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

Fragomen Malaysia Sdn Bhd is seeking an Operations Coordinator to join the WorkRight Operations team. You will review and verify employment eligibility documents, ensure information is complete and accurate, and process records in accordance with established procedures and client requirements.

You will support a high-volume global documents verification project while collaborating with internal teams to deliver accurate, timely, and compliant outcomes.

Qualifications

• Bachelor degree with at least 1 year of work experience in a process-driven, document verification/checking, administrative, compliance, or operations role
• Ability to manage high-volume administrative work and meet deadlines
• Good organisational and time management skills
• Proficiency in Microsoft Office and the ability to learn new systems quickly

Responsibilities

• Review and verify employee documents for completeness, accuracy, and compliance
• Process and maintain records within internal systems
• Identify missing or inconsistent information and elevate where required
• Ensure all work meets quality standards and service level expectations
• Collaborate with team members to support project and business-as-usual activities

Skills

Document verification

Administrative

Data entry

MS Office

Time management

Education

Bachelor degree

Tools

Microsoft Office

Internal systems

Job description

The Fragomen office in Malaysia is seeking an Operations Coordinator to join the WorkRight Operations team. In this role, you will review and verify employment eligibility documents, ensure information is complete and accurate, and process records in accordance with established procedures and client requirements. You will support a high-volume global documents verification project while contributing to day-to-day operations, working closely with internal teams to deliver accurate, timely, and compliant outcomes.

Key responsibilities

• Review and verify employee documents for completeness, accuracy, and compliance
• Process and maintain records within internal systems
• Identify missing or inconsistent information and elevate where required
• Ensure all work meets quality standards and service level expectations
• Collaborate with team members to support project and business-as-usual activities

About you

• Bachelor degree with at least 1 year of work experience in a process-driven, document verification/checking, administrative, compliance, or operations role
• Ability to manage high-volume administrative work and meet deadlines
• Good organisational and time management skills
• Proficiency in Microsoft Office and the ability to learn new systems quickly
• Previous experience in document processing, administration, data entry, compliance, or quality checking is an advantage, but not essential
• At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals and immigration specialists.

All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and APAC, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more.