Assistant Human Resources Manager

Fragomen; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Fragomen Malaysia is seeking a dynamic HR Assistant Manager to support the Senior HR Manager and deliver high-quality HR support to employees across Kuala Lumpur offices, with a focus on Shared Services. You will partner with leaders, drive talent development, and help maintain a strong performance culture in a professional services setting.

You will work with regional and global stakeholders to implement HR initiatives, supporting workforce planning, onboarding, and HR operations.

Qualifications

• Bachelor’s degree in HR, Business, Psychology or related field.
• 5 years of HR generalist or HR business partnering experience.
• Experience supporting Shared Services or multifunctional teams is advantageous.

Responsibilities

• Act as a proactive HR partner to consulting teams, corporate functions, and Shared Services leaders.
• Support workforce planning, organisational design, and employee engagement.
• Coordinate talent review and performance evaluation cycles across teams.
• Lead end-to-end expatriate management and visa processes.
• Manage HR data accuracy and governance within HRIS/Workday.

Skills

HR partnering

Employee relations

Talent acquisition

Performance management

Learning & development

HR operations

Compensation & benefits

Culture & change management

HR systems & reporting

Expatriate management

Education

Bachelor’s degree in Human Resources or related field

Tools

Workday

Job description

Job Description Fragomen Malaysia is seeking a dynamic and people-focused HR Assistant Manager (Supporting Shared Services) to support the Senior HR Manager in delivering high-quality HR support to employees across our Kuala Lumpur offices, with a particular focus on the regional Shared Services function within a professional services environment. This role plays an important part in executing people strategies, partnering with business leaders, supporting talent development, fostering a strong performance culture, and ensuring a consistent and positive employee experience. The successful candidate will work closely with regional and global stakeholders to implement HR initiatives aligned with both local and business priorities.

HR Business Partnering

• Act as a proactive HR partner to consulting teams, corporate functions, and Shared Services leaders.
• Provide guidance on workforce planning, organisational design, employee engagement, and capability development.
• Support leaders in team performance management, coaching, and employee lifecycle decision-making.

Employee Relations & Compliance

• Manage employee relations matters with professionalism, fairness, and sound judgment.
• Ensure compliance with Malaysian employment laws and internal global policies.
• Support policy reviews, governance requirements, and risk mitigation initiatives aligned with professional services standards.

Talent Acquisition & Onboarding

• Partner closely with Talent Acquisition to recruit Shared Services talent, including conducting interviews, phone screenings, and selection activities.
• Support the design and execution of Early Talent programs, including graduate and internship initiatives.
• Coordinate campus recruitment, internship intake, and experienced-hire campaigns.
• Deliver a positive onboarding experience that reflects the organisation’s culture and client-service mindset.

Performance & Talent Management

• Coordinate talent review and performance evaluation cycles across teams.
• Support career development frameworks, promotion processes, and competency models.
• Monitor talent pipelines, succession planning, and readiness for key roles.
• Promote a high-performance culture focused on accountability, KPI tracking, continuous feedback, and development.

Learning & Development

• Identify learning needs and collaborate with regional L&D teams to deliver leadership, technical, and behavioural development programs.
• Support continuous learning and upskilling initiatives across the Shared Services organisation.
• Build and maintain external HR and industry networks to stay informed on best practices and emerging trends.

HR Operations & Shared Services

• Support Manage HR operational activities in partnership with HR, payroll, and HRIS teams.
• Ensure accurate employee data management and efficient HR lifecycle processes.
• Conduct governance checks and support compliance reporting requirements.
• Drive continuous improvement initiatives to enhance service quality and operational efficiency.
• Identify opportunities to streamline HR workflows and support automation initiatives.

Compensation & Benefits Support

• Support payroll processing, employee benefits administration, and claims management.
• Coordinate insurance enrolment, renewals, and termination processes.
• Support annual salary reviews, bonus cycles, promotions, and market benchmarking activities.
• Assist with job evaluations and compensation recommendations.
• Promote employee wellness initiatives and benefits awareness.

Culture, Engagement & Change Management

• Lead employee engagement initiatives for Shared Services teams.
• Support diversity, equity, and inclusion programs aligned with global values.
• Assist with change management activities related to new HR systems, processes, or organisational changes.

HR Systems & Reporting

• Manage HRIS updates and system-related projects for the Shared Services team.
• Ensure Workday data accuracy and compliance with global processes and audit requirements.
• Maintain employee leave and attendance records.
• Prepare HR reports including headcount, turnover, and leave analytics.

Expatriate Management

• Manage end-to-end work pass and visa application processes.
• Liaise with stakeholders and authorities to resolve immigration-related issues and ensure timely processing.

Additional Responsibilities

• Support coordination of office events, retreats, charitable initiatives, and employee activities.
• Assist with local and regional wellness and CSR programs.

Let’s talk if you have… Bachelor’s degree in Human Resources, Business, Psychology, or a related field.

5 years of HR generalist or HR business partnering experience, preferably within professional services, consulting, or multinational organisations.

Experience supporting Shared Services or multifunctional teams is advantageous.

Strong understanding of Malaysian employment laws and HR best practices.

Experience operating within matrix or regional structures is highly desirable.

At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals across a collaborative global network. Finding the right person is very important to us. We hope that finding the right place is important to you.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre‑employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed. Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end‑to‑end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real‑time compliance, WorkRight, its multi‑jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry.

Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well‑being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.