Operations Assistant-Mandarin Speaker

Doo Consulting Limited; Kampung Malaysia Raya; On-site; MYR 28,000 - 50,000; Full time

Job summary

Doo Consulting Limited is seeking an Operations Assistant to act as the bridge between sales, management, and HQ. The role covers personnel administration, financial operations, and cross-team coordination with workload peaking at month-start and month-end.

You will manage full employee lifecycle administration, coordinate new hire interviews and training, set up system accounts, handle petty cash, track welfare expenses, and maintain cost reports.

Qualifications

• Strong sense of responsibility and attention to detail, able to meet recurring deadlines.
• Good communication and cross-team coordination skills.
• Proficient in Office 365; experience with Lark systems is a plus.
• Prior experience in operations, administration, or HR support is preferred.

Responsibilities

• Manage full employee lifecycle administration: onboarding, account creation, offboarding, and fixed asset recovery.
• Coordinate new hire interviews, training arrangements, and system account setup (Office 365, BSS, Lark).
• Handle petty cash recording, reconciliation, and monthly replenishment applications.
• Process welfare expense tracking, rental applications and monthly attendance sheets.
• Process monthly part-time subsidies, probation conversions, and quarterly salary adjustment emails.
• Maintain team cost reports and employee information tables; submit to Sales Management on a regular basis.
• Relay company policy updates to all team members and follow up on approval statuses.
• Liaise with HQ HR, Finance, Cloud Department, and Sales Management on operational matters.

Skills

Detail-oriented

Communication skills

Team coordination

Office 365

Lark systems

Tools

Office 365

Lark

Job description

The OA serves as the operational bridge between the sales team, management, and HQ. The role covers personnel administration, financial operations, and cross-team coordination, with workload peaking at month-start and month-end.

Key Responsibilities

• Manage full employee lifecycle administration: onboarding, account creation, offboarding, and fixed asset recovery.
• Coordinate new hire interviews, training arrangements, and system account setup (Office 365, BSS, Lark).
• Handle petty cash recording, reconciliation, and monthly replenishment applications.
• Process welfare expense tracking, rental applicationsandmonthly attendance sheets
• Process monthly part-time subsidies, probation conversions, and quarterly salary adjustment emails.
• Maintain team cost reports and employee information tables; submit to Sales Management on a regular basis.
• Relay company policy updates to all team members and follow up on approval statuses.
• Liaise with HQ HR, Finance, Cloud Department, and Sales Management on operational matters.

Requirements

• Strong sense of responsibility, detail-oriented, and able to manage recurring deadlines independently.
• Good communication and coordination skills across teams and departments.
• Proficient in Office 365; experience with Larksystems is a plus.
• Prior experience in operations, administration, or HR support preferred.

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