Operations Assistant Manager, Retail Mall /Operation Supervisor (Junior)(KL

Nawawi Tie Leung Property Consultants Sdn. Bhd.; Putrajaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

Nawawi Tie Leung Property Consultants Sdn. Bhd. is seeking an Operations Assistant Manager to oversee mall operations in Putrajaya, ensuring seamless daily activities and high service standards.

The role focuses on tenant liaison, facilities management, budget control, and vendor coordination, offering growth in our expanding retail portfolio.

Qualifications

• Diploma or Bachelor's degree in Estate Management, Building, Mechanical & Electrical Engineering, or related field.
• 3–5 years of mall or commercial building operations experience.
• Familiar with maintenance work and regulations for retail malls.
• Strong interpersonal and negotiation skills.

Responsibilities

• Ensure smooth day-to-day mall operations with minimal disruptions and high service standards.
• Maintain service areas, common spaces, and infrastructure in optimal condition.
• Ensure compliance with licensing and safety regulations (e.g., OSHA).
• Establish safety protocols to reduce risks for tenants, visitors and staff.
• Monitor operating and capital expenses to stay within budget.
• Serve as primary liaison for tenants, addressing inquiries and issues.
• Oversee facilities, housekeeping and security teams to meet needs.
• Develop preventive maintenance plans to extend facility lifespan.
• Coordinate with vendors to meet contractual obligations.
• Oversee inventory, supplies, and repairs within budget constraints.

Skills

Interpersonal skills

Negotiation

English proficiency

Bahasa Malaysia proficiency

Education

Diploma or Bachelor's degree in Estate Management, Building, Mechanical & Electrical Engineering, or related field

Tools

CAD software

MS Office

Job description

Operations Assistant Manager, Retail Mall /Operation Supervisor (Junior)(KL

Reporting to theCentre Manager, we seek an energetic Operations Assistant Manager to join our team, contributing to the growth and visibility of our new retail malls in Putrajaya.

Key Responsibilities

• Ensure smooth day-to-day mall operations with minimal disruptions and high service standards.
• Ensure the service areas, common spaces, and infrastructure in optimal condition.
• Ensure compliance with licensing requirements and safety regulations (e.g., OSHA).
• Establish safety protocols to reduce risks for tenants, visitors, and staff.
• Monitor operational and capital expenses, optimizing resource use to stay within budget.
• Act as the primary liaison for tenants, addressing inquiries, feedback, and operational issues.
• Oversee the staff for facilities, housekeeping, security, etc to meet operational needs.
• Develop preventive maintenance plans to extend facility lifespan and minimize costly repairs.
• Coordinate with vendors to meet contractual obligations and operational requirements.
• Oversee inventory, supplies, logistics, repairs, and maintenance within budget constraints.

Key Requirements

• Diploma or Bachelor's degree in Estate Management, Building, Mechanical & Electrical Engineering, or related field.
• Have a minimum of 3 to 5 years of working experience in handling commercial building, especially in mall management or retails operations.
• Familiar with building/retail mall maintenance work and regulations.
• Strong interpersonal and negotiation skills for building relationships with tenants, vendors, and sponsors.
• Proficient with MS Office, other Office applications and CAD software.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.

Nawawi Tie is a prominent Malaysian property consulting firm with offices in Singapore & Thailand. We provide cutting-edge advisory services by blending local expertise with international standards to meet the diverse property needs of our clients. Our team includes locally registered advisors with over 100 years of combined experience. As part of Edmund Tie & Company (SEA), we are supported by 400 professionals across our network. Our expertise cover a comprehensive range of property services including: commercial agency and occupier services, residential agency, retail property services, investment sales, valuations, property management, and research & consulting.

Nawawi Tie is a prominent Malaysian property consulting firm with offices in Singapore & Thailand. We provide cutting-edge advisory services by blending local expertise with international standards to meet the diverse property needs of our clients. Our team includes locally registered advisors with over 100 years of combined experience. As part of Edmund Tie & Company (SEA), we are supported by 400 professionals across our network. Our expertise cover a comprehensive range of property services including: commercial agency and occupier services, residential agency, retail property services, investment sales, valuations, property management, and research & consulting.

What can I earn as a Retail Operations Manager