Operations Assistant Manager | Automotive Industry

Arvion Services; George Town; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Career growth opportunities

Cross-functional exposure

Dynamic team environment

Professional development

Job summary

Arvion Services seeks an Operations Assistant Manager to oversee performance, administration, and cross-functional coordination in automotive operations. You will monitor key metrics, drive process improvements, and lead the administration team to ensure accuracy and timely delivery.

The role requires a Bachelor’s degree, 4–6 years in operations support or admin management, and strong analytical and reporting skills with Excel and Google Workspace.

Qualifications

• Bachelor’s degree in business, operations or a related field.
• 4–6 years in operations support, performance management or admin management.
• Experience in automotive or service industry preferred.
• Strong analytical and reporting capabilities with Excel/Google Workspace.

Responsibilities

• Monitor operational performance metrics and dashboards.
• Prepare performance reports and management updates.
• Identify gaps and coordinate corrective actions.
• Lead the administration team and manage workloads.
• Coordinate with Finance, HR, Procurement and other departments.
• Improve processes and implement digital tools for accuracy.

Skills

Analytical skills

Reporting

Team leadership

Stakeholder management

Organizational skills

Communication

Independence

Fast-paced adaptability

Education

Bachelor's Degree in Business Administration/Operations Management

Tools

Excel

Google Workspace

Data visualization tools

Job description

Operations Assistant Manager | Automotive Industry

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

We are looking for an Assistant Manager, Operations to oversee operational performance, administrative efficiency, and coordination across automotive operations. You will be responsible for monitoring business performance, improving processes, managing the administration team, and ensuring smooth coordination between operations and support functions.

What Will You Do:

• Monitor and analyze key operational performance metrics, including productivity, turnaround time, quality, and operational targets.
• Prepare regular performance reports, dashboards, and management updates to provide clear visibility of operational performance.
• Identify performance gaps and coordinate with relevant teams to implement corrective actions.
• Support management in performance reviews by providing accurate data, analysis, and progress updates.
• Oversee daily administrative activities supporting automotive operations and ensure processes are completed efficiently.
• Manage operational documentation, data entry, records, trackers, and reports to ensure information is accurate and up to date.
• Coordinate with Finance, HR, Procurement, and other departments on payment processing, claims, asset management, vendor documentation, and other operational requirements.
• Lead and supervise the administration team, including workload allocation, task coordination, and performance follow-up.
• Coach and support team members to improve productivity, accuracy, and overall capability.
• Strengthen coordination between the administration team and operational departments to ensure smooth information flow.
• Review existing administrative processes and identify opportunities to improve efficiency and reduce unnecessary or repetitive work.
• Support the implementation of digital tools and process improvements to improve data accuracy and reporting visibility.
• Ensure operational and administrative activities comply with relevant SOPs, internal processes, and audit requirements.
• Prepare business presentations, operational summaries, and improvement proposals for management when required.
• Work closely with internal and external stakeholders to resolve operational, administrative, and performance-related issues.
• Drive continuous improvement through regular process reviews, feedback, and follow-up.

What Makes You a Good Fit:

• Bachelor's Degree in Business Administration, Operations Management, or a related field.
• 4–6 years of experience in operations support, performance management, administrative management, or a similar role.
• Experience within the automotive or service industry is preferred.
• Strong analytical and reporting skills with proficiency in Microsoft Excel, Google Workspace, and data visualization tools.
• Experience managing or leading an administrative team.
• Strong organizational skills with excellent attention to detail and accuracy.
• Good communication, stakeholder management, and problem-solving skills.
• Comfortable coordinating with multiple departments and managing competing priorities.
• Able to work independently with a strong sense of ownership and accountability.
• Proactive and comfortable working in a fast-paced operational environment.

What We Offer:

• Opportunity to take on a key role supporting automotive operations and business performance.
• Exposure to cross-functional operations, reporting, administration, and process improvement.
• Collaborative and fast-paced working environment.
• Opportunities for career growth and professional development.

Arvion - Smart, Scalable, and Secure Outsourcing

At Arvion, we empower businesses with expert Business Process Outsourcing (BPO) solutions, specializing in customer service, back-office operations, and recruitment process outsourcing. Our seamless, scalable, and cost-effective services help companies streamline operations, enhance customer experiences, and drive sustainable growth. With a commitment to innovation, efficiency, and excellence, Arvion is your trusted partner in optimizing business performance in a dynamic global market.