Operations & Admin Specialist — Client Docs & Case Tracking

7 Star (MM2H) Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 47,000; Full time

Job summary

7 Star Group is a MOTAC-licensed MM2H consultancy based in Malaysia. We are seeking a detail-oriented administrator to provide administrative and operational support, maintain client documentation, monitor case progress and coordinate with internal teams and external parties.

The ideal candidate is organized, able to work independently or as part of a team, fluent in English and Bahasa Malaysia, and proficient with Microsoft Office and Google Workspace.

Qualifications

• Malaysian nationality is preferred.
• Fluent in English and Bahasa Malaysia.
• Proficient in MS Office; Word and Excel.
• Familiar with Google Workspace and general computer applications.
• Strong administrative, organizational and documentation skills.
• Excellent attention to detail and accuracy.
• Good communication and follow-up skills.
• Able to work independently and in a team.

Responsibilities

• Manage and maintain client documents and records for MM2H, PVIP and related applications.
• Check documents for completeness, accuracy and proper filing.
• Monitor and update the status of client applications and cases.
• Follow up on outstanding documents, submissions and approvals.
• Coordinate with relevant government departments, agencies and external parties when required.
• Maintain accurate data and records using Microsoft Office, Google Workspace and internal systems.
• Provide general administrative and operational support to the team.
• Coordinate information and updates between Operations, Sales, Marketing and Management.
• Assist with scheduling, correspondence, office supplies and general office administration.
• Prepare basic reports, records and administrative documents.

Skills

Administrative skills

Organizational skills

Documentation

Communication

Attention to detail

Teamwork

Independent work

Tools

Microsoft Word

Microsoft Excel

Google Workspace

Job description

7 Star Group is a MOTAC-licensed MM2H consultancy based in Malaysia. We are seeking a detail-oriented administrator to provide administrative and operational support, maintain client documentation, monitor case progress and coordinate with internal teams and external parties.

The ideal candidate is organized, able to work independently or as part of a team, fluent in English and Bahasa Malaysia, and proficient with Microsoft Office and Google Workspace.