Operation Supervisor

Hybrid Pest Free Sdn. Bhd.; Pasir Gudang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hybrid Group in Malaysia is seeking an Operation Supervisor based in Pasir Gudang to oversee daily pest control operations, scheduling, and field-team coordination. You will ensure safety, quality, and efficient resource use while meeting service targets.

Applicants should have supervisory experience in service operations or pest control, strong organizational and communication skills, and a diploma or degree in operations or a related field. On-site work is required.

Qualifications

• Must have strong supervisory and team leadership abilities.
• Experience coordinating field operations and service activities.
• Ability to analyze operational data to improve efficiency.
• Excellent communication with teams and customers.
• Experience in service operations, facilities, or pest control.
• On-site work with safety and quality standards.
• Strong organizational skills and attention to detail.

Responsibilities

• Supervise technicians and manage field teams
• Schedule, coordinate, and monitor service activities
• Review service performance and resolve operational issues
• Collaborate with management to meet targets and service-level commitments

Skills

Supervisory skills

Operations management

Analytical skills

Communication skills

Pest control experience

On-site work

Organizational skills

Basic computer tools

Education

Diploma or degree in operations or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Operation Supervisor will oversee daily pest control operations, including scheduling, coordinating, and monitoring service activities to ensure efficiency and quality. This role is based in Taman Kota Masai Pasir Gudang, where the supervisor will manage field teams, ensure adherence to safety and regulatory standards, and optimize resource utilization.

Key responsibilities

• Supervise technicians and manage field teams
• Schedule, coordinate, and monitor service activities
• Review service performance and resolve operational issues
• Collaborate with management to meet business targets and service-level commitments

About you

• Strong supervisory skills to lead teams, provide guidance, and manage performance effectively
• Operations and operations management skills to coordinate daily activities and optimize workflows
• Analytical skills to interpret operational data and identify opportunities for improvement
• Clear and professional communication skills for interacting with team members, management, and customers
• Relevant experience in service operations, facilities, or pest control-related industries
• Ability to work on-site, handle field-based coordination, and uphold safety and quality standards
• Strong organizational skills, attention to detail, and proficiency with basic computer tools
• Diploma or degree in operations, management, or a related field, or equivalent experience

About us

Hybrid Group is a trusted provider of safe and professional pest control services, focused on both eliminating current infestations and preventing future issues. The organization emphasizes the health and well-being of clients and the protection of their properties. Highly trained and certified technicians use cutting-edge methods and top-quality products to deliver effective pest control solutions. Hybrid Group is committed to high service standards, continuous improvement, and providing customers with a bug‑free environment and peace of mind.