Operation Officer

Private Advertiser; Seberang Perai; On-site; MYR 40,000 - 70,000; Full time

Job summary

AIW Logistics (M) Sdn Bhd is seeking an Operation Officer to oversee daily logistics and production activities in Bukit Mertajam, Penang. The role focuses on planning, scheduling, inventory control, and cross‑functional collaboration to ensure efficient, compliant operations across manufacturing, transport and logistics sectors.

You will monitor, analyse and improve processes, coordinate with suppliers and internal teams, and lead staff to uphold high standards of operational performance and

Qualifications

• Proven experience in operations management, production planning or logistics coordination within the manufacturing or logistics industry.
• Strong knowledge of production scheduling, inventory management and supply chain operations
• Proficiency in using enterprise resource planning (ERP) systems and Microsoft Office applications
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Strong analytical and problem-solving abilities to identify and implement operational improvements
• Effective communication and interpersonal skills to work with cross-functional teams
• Attention to detail and commitment to maintaining accurate records and documentation
• Knowledge of health, safety and environmental regulations relevant to logistics and production operations
• Diploma or Bachelor's degree in logistics, supply chain management, operations management or a related field
• Preferred experience with warehouse management systems (WMS) and demand planning tools

Responsibilities

• Monitor and coordinate daily production and logistics operations to ensure timely completion of tasks and deliverables
• Manage production planning and scheduling to optimise resource allocation and meet customer requirements
• Track inventory levels and maintain accurate records of stock movements and material handling
• Liaise between production, logistics and management teams to identify and resolve operational bottlenecks
• Prepare and analyse operational reports to identify trends, inefficiencies and areas for improvement
• Ensure compliance with health, safety and environmental regulations across all operational areas
• Coordinate with suppliers and transport partners to maintain smooth supply chain operations
• Assist in the implementation of process improvements and efficiency initiatives
• Train and supervise operational staff on procedures and best practices
• Maintain accurate documentation of operational metrics and key performance indicators

Skills

Operations management

Production scheduling

Logistics coordination

Analytical thinking

Communication

Education

Diploma or Bachelor's in logistics/supply chain management

Tools

ERP systems

Microsoft Office

Warehouse Management Systems (WMS)

Demand planning tools

Job description

About the role

AIW Logistics (M) Sdn Bhd is seeking an Operation Officer to join our dynamic team on a full-time basis in Bukit Mertajam, Penang. This role is pivotal to our operations, as you will oversee daily logistics and production activities, ensuring smooth workflow and optimal resource utilisation. The Operation Officer plays a critical strategic role in maintaining our operational excellence and supporting the company's growth objectives within the manufacturing, transport and logistics sector. You will work collaboratively with various departments to streamline processes, manage scheduling, and ensure compliance with operational standards.

Key responsibilities

• Monitor and coordinate daily production and logistics operations to ensure timely completion of tasks and deliverables
• Manage production planning and scheduling to optimise resource allocation and meet customer requirements
• Track inventory levels and maintain accurate records of stock movements and material handling
• Liaise between production, logistics and management teams to identify and resolve operational bottlenecks
• Prepare and analyse operational reports to identify trends, inefficiencies and areas for improvement
• Ensure compliance with health, safety and environmental regulations across all operational areas
• Coordinate with suppliers and transport partners to maintain smooth supply chain operations
• Assist in the implementation of process improvements and efficiency initiatives
• Train and supervise operational staff on procedures and best practices
• Maintain accurate documentation of operational metrics and key performance indicators

What we're looking for

• Proven experience in operations management, production planning or logistics coordination within the manufacturing or logistics industry
• Strong knowledge of production scheduling, inventory management and supply chain operations
• Proficiency in using enterprise resource planning (ERP) systems and Microsoft Office applications
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Strong analytical and problem-solving abilities to identify and implement operational improvements
• Effective communication and interpersonal skills to work with cross-functional teams
• Attention to detail and commitment to maintaining accurate records and documentation
• Knowledge of health, safety and environmental regulations relevant to logistics and production operations
• Diploma or Bachelor's degree in logistics, supply chain management, operations management or a related field
• Preferred experience with warehouse management systems (WMS) and demand planning tools

What we offer

At AIW Logistics (M) Sdn Bhd, we are committed to providing a supportive and professional working environment that fosters employee growth and development. We offer competitive remuneration packages, opportunities for career progression within our expanding logistics operations, and a collaborative workplace culture. Our team benefits from training and development programmes designed to enhance professional skills and industry knowledge. We value work-life balance and encourage our employees to maintain wellbeing through a supportive company culture. We welcome applications from all qualified candidates and are committed to providing an inclusive recruitment process.

About us

AIW Logistics (M) Sdn Bhd is a dedicated player in the manufacturing, transport and logistics sector, providing comprehensive solutions in production planning, scheduling and operational excellence. Based in Bukit Mertajam, Penang, we serve as a trusted partner for businesses seeking reliable logistics and operational services. Our commitment to efficiency, professionalism and customer satisfaction drives our operations. We pride ourselves on maintaining high standards of service delivery and fostering a team-oriented environment where every member contributes to our collective success. Our mission is to deliver exceptional logistics and operational solutions that support the growth and success of our clients and stakeholders.