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MHG Hospitality Management SDN. BHD. is seeking an Operations Manager to oversee day-to-day hotel operations across all departments and ensure service standards and SOPs are consistently delivered.
You will coordinate front office, housekeeping, F&B, maintenance and security, solve operational issues in real time, and focus on productivity, efficiency, and a seamless guest experience for every guest. This role requires strong leadership, hands-on problem solving, and a commitment to guest
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Manages day to day operations across all departments
Ensures service standards and SOPs are consistently delivered
Coordinates front office, housekeeping, f&B, maintenance and security
Solves operational issues and challenges in real time
focuses on productivity, efficiency, and seamless guest experience