Operation Executive

ASEAN RECORDS SDN BHD; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

ASEAN Records Sdn Bhd is seeking an organized operations/administrative professional to support record applications, verification, and event coordination in a dynamic regional environment.

You will liaise with applicants, clients, venues, and partners to ensure smooth documentation, certificates, and presentations. Proficiency in English is essential; Mandarin speakers are encouraged to apply. A diploma or degree in a related field is preferred.

Qualifications

• Diploma or bachelor’s degree in Business Administration, Communications, Marketing or related field preferred.
• Experience in operations or administrative roles, ideally in marketing, communications or brand management.
• Excellent organisational skills with the ability to manage multiple tasks and priorities.
• Proficiency in English; Mandarin-speaking candidates encouraged to apply.
• Proficiency with Microsoft Office Suite and experience with project management or administrative software.
• Attention to detail and commitment to high accuracy.
• Proactive, solution-oriented approach to problems.
• Ability to work independently and as part of a team.
• Experience with marketing operations, brand campaigns or client management is desirable.

Responsibilities

• Coordinate record applications and documentation
• Communicate with applicants and clients
• Assist with record verification arrangements
• Coordinate certificates, plaques and presentation requirements
• Maintain records and administrative documentation
• Support internal operational procedures
• Coordinate with marketing, event and adjudication teams
• Assist with on-site record presentations when required
• Coordinate ASEAN Records events and record presentations
• Liaise with venues, suppliers, partners and clients
• Prepare event schedules and operational requirements
• Coordinate stage, presentation and certificate arrangements
• Support regional events and special projects

Skills

Organisational skills

English proficiency

Mandarin proficiency

Microsoft Office

Project management software

Communication skills

Education

Diploma or Bachelor’s degree in Business Administration, Communications, Marketing or related field

Tools

Microsoft Office Suite

Project management software

Job description

ASEAN Records is dedicated to celebrating outstanding achievements across Southeast Asia, highlighting individuals and organizations that drive creativity, innovation, and social impact. The organization documents and verifies record-breaking events, helping to inspire and connect diverse communities throughout the ASEAN region. By showcasing these accomplishments, ASEAN Records promotes regional pride and collaboration. ASEAN Records Sdn Bhd is officially registered under the Companies Commission of Malaysia (SSM) with reference number 202301047179 (1541093-T). The company is committed to maintaining credibility, transparency, and professionalism in all its recognition activities.

Key responsibilities

Coordinate record applications and documentation

Communicate with applicants and clients

Assist with record verification arrangements

Coordinate certificates, plaques and presentation requirements

Maintain records and administrative documentation

Support internal operational procedures

Coordinate with marketing, event and adjudication teams

Assist with on-site record presentations when required

Coordinate ASEAN Records events and record presentations

Liaise with venues, suppliers, partners and clients

Prepare event schedules and operational requirements

Coordinate stage, presentation and certificate arrangements

Support regional events and special projects

What we're looking for

Diploma or bachelor's degree in Business Administration, Communications, Marketing or a related field is preferred

Proven experience in an operations or administrative role, ideally within a marketing, communications or brand management environment

Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously

Proficiency in English is essential; Mandarin-speaking candidates are strongly encouraged to apply, especially those who are comfortable communicating with Chinese-speaking clients, partners and audiences

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management or administrative software

Attention to detail and a commitment to maintaining high standards of accuracy in all work

A proactive and solution-oriented approach to problem-solving

Ability to work effectively both independently and as part of a team

Experience with marketing operations, brand campaigns or client management is highly desirable