Operation Clerk

QuintMas; Seberang Perai; On-site; MYR 24,000 - 42,000; Full time

Job summary

Jora Malaysia is seeking an Operation Clerk in Penang to support daily shipment, customs documentation and delivery operations. You will prepare customs forms, log shipments, and coordinate with drivers to ensure timely deliveries.

The role requires basic Excel skills and the ability to communicate effectively with drivers and internal teams. You will maintain records, handle inquiries, and assist with administrative duties as needed.

Qualifications

• Logistics/shipping or customs operations experience.
• Familiar with K1, K8 and K9 forms is a plus.
• Basic computer skills including Microsoft Excel.

Responsibilities

• Prepare Customs Forms K1, K8 & K9 and related supporting documents.
• Key in and update shipment information and records.
• Calculate shipment weight, litres, value and duties.
• Prepare daily Delivery Orders and tasks for drivers.
• Coordinate with runners and drivers on customs clearance, loading and deliveries.
• Monitor and follow up on daily shipment and delivery status.
• Update incoming shipment details and records in Excel.
• Handle emails and phone calls relating to shipments, deliveries, customs and documentation.
• Perform other operational and administrative duties as assigned.

Skills

Logistics & shipping

Customs documentation

Coordination & communication

Attention to detail

Tools

Microsoft Excel

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for an Operation Clerk to support our daily shipment, customs documentation and delivery operations.

Key responsibilities

Prepare Customs Forms K1, K8 & K9 and related supporting documents

Key in and update shipment information and records

Calculate shipment weight (KG), litre, value and customs duty

Prepare daily Delivery Orders (DO) and Task Pass for drivers

Coordinate with runners and drivers on customs clearance, loading and deliveries

Monitor and follow up on daily shipment and delivery status

Update incoming shipment details and records in Excel

Handle emails and phone calls relating to shipments, deliveries, customs and documentation

Perform other operational and administrative duties as assigned

About you

Experience in logistics, shipping, customs documentation or operations will be an added advantage

Familiar with K1, K8 & K9 Customs Forms is an advantage

Basic knowledge of Microsoft Excel and computer applications

Able to communicate and coordinate effectively with drivers, runners and internal teams

Responsible, organised and attentive to details