Operation Assistant Manager

Max logistics; Bayan Lepas; On-site; MYR 50,000 - 73,000; Full time

Job summary

Max logistics in Malaysia is seeking an accomplished Operations Assistant Logistics Manager (Air & Sea Freight) to drive commercial and operational success across the global supply chain. You will oversee quotation governance, carrier rate negotiations, and high-value client relationships, while leading end-to-end air and ocean workflows with a focus on service excellence.

The role requires a Diploma or Bachelor's in SCM/Logistics, at least 3 years in air/sea freight forwarding with leadership

Qualifications

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, International Trade, or a related discipline.
• A minimum of 3 years of hands-on experience in air and sea freight forwarding with leadership.
• Strong analytical, problem-solving, and autonomous execution in a fast-paced corporate environment.
• Advanced command of Microsoft Office and forwarding systems.

Responsibilities

• Commercial Enablement & Business Growth: Partner with sales to formulate bids, cultivate key accounts (Korean and Malaysian markets), and handle client inquiries to maximize satisfaction and retention.
• Operational Excellence & Execution: Direct and oversee inbound/outbound freight operations across multi-modal air and ocean logistics.
• Service Leadership & Strategic Resolution: Resolve complex client challenges and drive continuous process improvements for efficiency.

Skills

Analytical skills

Problem solving

Autonomous execution

Cultural adaptability

Education

Diploma or Bachelor’s in SCM/Logistics/International Trade

Tools

MS Office Suite

Forwarding systems

Job description

Employment Type: Full-Time

Remuneration: RM 4,500 - RM 6,500 per month (Commensurate with experience)

Notice Period: Standard 2-month transition period upon resignation

Executive Summary

We are Korean company which seeking an accomplished and results-driven Operation Assistant Logistics Manager (Air & Sea Freight) to spearhead our expanding operations. In this pivotal leadership role, you will act as a driving force behind our commercial and operational success - overtaking quotation governance, carrier rate negotiations, and high-value client relationship management.

Furthermore, you will orchestrate seamless end-to-end air and ocean workflows, ensuring uncompromising service excellence across our global supply chain network.

Key Responsibilities

Commercial Enablement & Business Growth: Partner closely with sales teams to formulate competitive commercial bids, cultivate strategic key accounts (with a primary focus on the Korean and Malaysian markets), and expertly navigate client inquiries to maximize satisfaction and retention.

Operational Excellence & Execution: Direct and oversee the flawless execution of inbound and outbound freight forwarding operations spanning multi-modal air and ocean logistics.

Service Leadership & Strategic Resolution: Proactively resolve complex client challenges and service inquiries while spearheading continuous process improvements to optimize operational efficiency.

Candidate Requirements

Academic Credentials: Diploma or Bachelor's Degree in Supply Chain Management, Logistics, International Trade, or a related discipline.

Professional Experience: A minimum of 3 years of hands-on, progressive experience in air and sea freight forwarding, complemented by a proven track record in operational leadership.

Core Competencies: Exceptional analytical and problem-solving acumen; highly resourceful, culturally adaptable, and capable of autonomous execution within a fast-paced corporate environment.

Technical Proficiency: Advanced command of Microsoft Office Suite (Word, Excel, PowerPoint) and industry-standard forwarding systems.

Contractual Terms: Ability to commit to a standard 2-month notice period upon transition.

Agility: Willingness to undertake auxiliary operational or administrative responsibilities as dictated by business needs.