OpenText EDMS Admin and Document Controller

airproducts; Kuala Lumpur; On-site; MYR 47,000 - 71,000; Full time

Job summary

Air Products is seeking a documentation services specialist to support our OpenText EDMS environment in the Kuala Lumpur region. You will administer OpenText documents, perform revision control, and ensure timely handover to Operations while aligning with global procedures.

The ideal candidate holds a Bachelor's degree in Business Management or related field, has 1–2 years of experience in a shared services setting, and is fluent in Mandarin with strong communication and organizational skills.

Qualifications

• Bachelor’s degree in Business Management or a related field.
• 1–2 years of relevant experience, preferably within a shared services organization.
• Fluent in both spoken and written Mandarin.

Responsibilities

• Administer and maintain documents in the OpenText repository.
• Perform document uploading, document revision control, and publishing in OpenText.
• Execute document handover processes to Operations and regional teams.
• Export documents, analyze attributes/metadata, and generate reports (pivot/graphs).
• Assign/grant permissions to users, manage security levels, and act as a OpenText Super User for the region.
• Ensure alignment with Global procedures and job-aids for document management.
• Identify opportunities for process improvements with Global Administrators and Regional Power Users.
• Adhere to SLA and KPI targets; perform ad-hoc duties as required.

Skills

Mandarin language proficiency

Attention to detail

Communication skills

Independent work

Education

Bachelor’s degree in Business Management

Tools

OpenText EDMS

SAP

Microsoft Office 365

Job description

Air Products is seeking a documentation services specialist to support our OpenText EDMS environment in the Kuala Lumpur region. You will administer OpenText documents, perform revision control, and ensure timely handover to Operations while aligning with global procedures.

The ideal candidate holds a Bachelor's degree in Business Management or related field, has 1–2 years of experience in a shared services setting, and is fluent in Mandarin with strong communication and organizational skills.