Document Controller - OpenText

Tishman Speyer Properties; Kuala Lumpur; On-site; MYR 45,000 - 71,000; Full time

Job summary

Air Products seeks a Documentation Specialist to support OpenText and EDMS documentation for plant and Engineering Project records. You will ensure accurate document control, perform uploads and revisions, and support handover to Operations across the regional teams.

The role requires a Bachelor’s degree in Business Management, 1–2 years in a shared services setup, and Mandarin fluency. Flex hours and Malaysia holiday coverage are provided as part of the benefits.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 1–2 years of relevant experience in a shared services environment.
• Fluent in spoken and written Mandarin.
• Replacement leave provided for Malaysia public holidays.
• Able to work flexible hours when required.

Responsibilities

• Administer and maintain documents in the OpenText repository.
• Perform document uploading, revision control, and publishing in OpenText.
• Execute the document handover process for regional operations.
• Support activities for document handover from projects to operations.
• Export documents, analyze metadata, and generate reports in Excel.
• Assign permissions and manage OpenText security as Super User for the region.
• Ensure alignment with global document management procedures and job-aids.
• Identify opportunities for process improvements with Global Administrators.

Skills

Mandarin fluency

Communication skills

Time management

Independent worker

Education

Bachelor’s degree in Business Management

Tools

OpenText

Microsoft Office 365

SAP

Job description

At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Purpose

Responsible for the OpenText application’s support to store plant documentation and Engineering Project Documentation particularly in Electronic Document Management System (EDMS) reporting directly to the Manager CMD Asia and Global Documentation.

Principal Accountabilities

• Administer and Maintain documents in the OpenText repository.
• Perform repeatable tasks like Document Uploading, Document Revision control, Document Publishing in OpenText.
• Execute Document Handover process supporting the Regional Operations teams.
• Support all activities for document handover process from projects to Operations.
• Perform transactional activities like export of documents, analyze attributes/metadata clean-up, extract reports in excel (pivot/graphs etc.)
• Assign/Grant permissions to users in OpenText, manage security levels, and act as a Super User for the OpenText application for the assigned region.
• Ensure full alignment of the overall document management process with the Global procedures and job-aids.
• Identify opportunities for process improvements in the Document Management System and work with Global Administrator(s) and Regional Power Users to implement the same.
• Comply to the Service Level Agreement (SLA) established within the team & KPI set during beginning of every fiscal year.
• Any ad-hoc duties that assigned by her/his superior as deemed necessary.

Job Requirements

• Bachelor’s degree in Business Management and/or relevant degree.
• 1-2 years relevant experience, preferably within a shared services organization.
• Fluent in both spoken and written Mandarin.
• Ability to work flexible hours when required.
• Replacement leave will be provided for Malaysia public holidays.
• Team backup support may be arranged during important festive holiday.
• Attentive to detail, prioritization and having self-initiative and be able to work independently as well as a part of a team.
• Possess good communication skill and time management skill.
• Knowledge of document control management preferred.
• Good working knowledge of Microsoft Office 365 Applications; Experience of enterprise applications such as SAP and/or OpenText documentation systems is an additional advantage.

Employee and Applicant Rights

Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment.

Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.

Air Products is in every corner of the globe. Our team has over 21,000 people in over 50 countries, and we are one of the world's leading industrial gas companies. We can offer opportunities like no other- and as we grow, so can you.