EDI Operations Analyst: SAP & OpenText Integrations

Clarks group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Clarks group in Kuala Lumpur is seeking an EDI Support Specialist to provide operational support for global EDI integrations, ensuring reliable data exchange across regions. The role involves monitoring, troubleshooting, and resolving integration issues to maintain stability and business continuity.

Ideal candidates will have strong knowledge of EDI processes and standards, familiarity with OpenText as a managed EDI service, and experience in SAP systems. This position requires a proactive approach and the ability to manage multiple tasks effectively.

Qualifications

• Strong understanding of EDI processes and standards (X12, EDIFACT, CSV, XML).
• Familiarity with OpenText as a managed EDI service.
• Proven experience in monitoring and resolving operational issues.
• Working knowledge of SAP systems related to EDI integration.
• Strong problem-solving and analytical skills.

Responsibilities

• Provide day-to-day support for EDI operations.
• Act as primary contact for EDI-related queries.
• Monitor and manage EDI message flows.
• Collaborate to analyze integration issues.
• Maintain documentation of support processes.
• Contribute to continuous improvement initiatives.

Skills

EDI processes and standards

OpenText managed EDI service

SAP systems knowledge

Strong problem-solving skills

Analytical skills

Job description

Clarks group in Kuala Lumpur is seeking an EDI Support Specialist to provide operational support for global EDI integrations, ensuring reliable data exchange across regions. The role involves monitoring, troubleshooting, and resolving integration issues to maintain stability and business continuity.

Ideal candidates will have strong knowledge of EDI processes and standards, familiarity with OpenText as a managed EDI service, and experience in SAP systems. This position requires a proactive approach and the ability to manage multiple tasks effectively.