On-Site IT Support Engineer - Puchong Malaysia

Fortis Hayes; Puchong; On-site; MYR 78,000 - 100,000; Full time

Job summary

Fortis Hayes is seeking an On-Site IT Support Engineer for our Puchong, Malaysia office. You will provide Level 1/2 hardware and software support, manage IT infrastructure, and ensure seamless operations for employees in the Puchong office.

Role requires 3-5 years IT experience, networking basics, and a willingness to handle device imaging, lifecycle tasks, and inventory management on site.

Qualifications

• 3-5 years IT experience.
• Networking basics (TCP/IP, Ethernet).
• A+/MCP certifications preferred.

Responsibilities

• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.

Skills

IT Support

Networking basics

Hardware management

Windows

MacOS

Education

A+/MCP certifications

Job description

About the job On-Site IT Support Engineer - Puchong Malaysia

Client: Confidential - will disclose upon selection

Location: Puchong, Malaysia (On-Site:)

Duration: On-going | Start: ASAP

Rate: On application

Your Mission

Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Puchong office.

Key Responsibilities

• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.

Technical

3-5 years IT experience

Networking basics (TCP/IP, Ethernet)

A+/MCP certifications (preferred)

Soft Skills

Exceptional customer service

Team collaboration skills

Adaptability in fast-paced environments

Logistics

Own car/transport

Malaysian resident

50 lbs lifting ability (to be able to move equipment)

Why Join?

• Impact: Support a global healthcare innovators IT ecosystem.
• Growth: Long-term role (1 year or longer potential) in a dynamic environment.
• Support: Structured workflow.

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