Onsite AI Data Center Field Engineer

Dell Inc.; Malaysia; Presencial; MYR 70.000 - 140.000; Jornada completa

Descripción de la vacante

Dell Technologies is seeking an On-Site Service Engineer to support AI Server systems at customer sites in Malaysia. You will deliver hands-on maintenance, rapid recovery during outages, and preventive care to maximize uptime and reliability.

Join a cross-functional team focused on high‑quality Dell AI and data center infrastructure services, with opportunities to drive continuous service improvements and technical leadership.

Formación

• Bachelor’s degree in IT, Computer Engineering, or related field.

Responsabilidades

• Provide on-site technical support for AI server systems, ensuring reliability.
• Troubleshoot hardware, firmware, and software issues; perform root-cause analysis.
• Perform server maintenance including part replacements, firmware upgrades, health checks.
• Collaborate with engineering and customer teams to resolve issues and validate firmware updates.
• Identify recurring issues and suggest improvements to service efficiency and reliability.
• Provide technical guidance and documentation as a trusted advisor on Dell AI/Data Center infrastructure.

Conocimientos

Field service

On-site support

Troubleshooting

Customer interaction

Educación

Bachelor's degree in IT/Computer Engineering

Herramientas

Dell Storage Foundations

CCNA

VMware VCP

RHCSA/RHCE

Kubernetes CKA

Descripción del empleo

Dell Technologies is seeking an On-Site Service Engineer to support AI Server systems at customer sites in Malaysia. You will deliver hands-on maintenance, rapid recovery during outages, and preventive care to maximize uptime and reliability.

Join a cross-functional team focused on high‑quality Dell AI and data center infrastructure services, with opportunities to drive continuous service improvements and technical leadership.